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Intangible Assets Including Goodwill - Intangible Assets by Class (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2021
Dec. 31, 2020
Intangible asset balances by major asset class    
Gross Carrying Amount $ 18,952 $ 18,874
Accumulated Amortization (5,417) (5,079)
Net Carrying Amount 13,535 13,796
Amount of foreign currency translation increase (decrease) (137) 279
Capitalized software    
Intangible asset balances by major asset class    
Gross Carrying Amount 1,854 1,777
Accumulated Amortization (837) (814)
Net Carrying Amount 1,017 963
Client relationships    
Intangible asset balances by major asset class    
Gross Carrying Amount 8,874 8,838
Accumulated Amortization (2,275) (2,056)
Net Carrying Amount 6,599 6,783
Completed technology    
Intangible asset balances by major asset class    
Gross Carrying Amount 5,972 5,957
Accumulated Amortization (1,784) (1,671)
Net Carrying Amount 4,188 4,286
Patents/trademarks    
Intangible asset balances by major asset class    
Gross Carrying Amount 2,196 2,246
Accumulated Amortization (480) (499)
Net Carrying Amount 1,717 1,747
Other intangible assets    
Intangible asset balances by major asset class    
Gross Carrying Amount 56 56
Accumulated Amortization (41) (39)
Net Carrying Amount $ 14 $ 16