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Segments - Revenue Reconciliation (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Revenue    
Revenue $ 17,730 $ 17,571
Business Segments    
Revenue    
Revenue 19,264 19,023
Other    
Revenue    
Other - divested businesses 1 18
Other revenue 21 44
Internal transactions    
Revenue    
Revenue $ (1,557) $ (1,514)