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Financing Receivables - By Portfolio Segment (Details)
$ in Millions
12 Months Ended
Dec. 31, 2020
USD ($)
item
segment
Dec. 31, 2019
USD ($)
Financing receivables    
Number of portfolio segments | segment 2  
Number of classes of financing receivable | item 3  
Amortized cost/Recorded investment $ 18,242 $ 22,421
Allowance for credit losses:    
Allowance for credit losses, beginning balance 221  
Allowance for credit losses, ending balance 263 221
Total Client Financing Receivables Portfolio Segment    
Financing receivables    
Amortized cost/Recorded investment 15,822 18,590
Recorded investment collectively evaluated for impairment   18,399
Recorded investment individually evaluated for impairment   191
Allowance for credit losses:    
Allowance for credit losses, beginning balance 210 279
Write-offs (34) (63)
Recoveries 3 2
Provision additions/(releases) 34 (5)
Other 1 (2)
Allowance for credit losses, ending balance 255 210
Related allowance, collectively evaluated for impairment   39
Related allowance, individually evaluated for impairment   171
Total Client Financing Receivables Portfolio Segment | Americas    
Financing receivables    
Amortized cost/Recorded investment 7,758 10,144
Recorded investment collectively evaluated for impairment   10,032
Recorded investment individually evaluated for impairment   112
Allowance for credit losses:    
Allowance for credit losses, beginning balance 120 158
Write-offs (28) (42)
Recoveries 0 1
Provision additions/(releases) 33 5
Other (6) (1)
Allowance for credit losses, ending balance 141 120
Related allowance, collectively evaluated for impairment   25
Related allowance, individually evaluated for impairment   96
Total Client Financing Receivables Portfolio Segment | EMEA    
Financing receivables    
Amortized cost/Recorded investment 5,023 5,087
Recorded investment collectively evaluated for impairment   5,040
Recorded investment individually evaluated for impairment   47
Allowance for credit losses:    
Allowance for credit losses, beginning balance 54 65
Write-offs (3) (3)
Recoveries 0 0
Provision additions/(releases) 5 (7)
Other 6 0
Allowance for credit losses, ending balance 77 54
Related allowance, collectively evaluated for impairment   11
Related allowance, individually evaluated for impairment   43
Total Client Financing Receivables Portfolio Segment | Asia Pacific    
Financing receivables    
Amortized cost/Recorded investment 3,042 3,359
Recorded investment collectively evaluated for impairment   3,326
Recorded investment individually evaluated for impairment   32
Allowance for credit losses:    
Allowance for credit losses, beginning balance 36 56
Write-offs (3) (18)
Recoveries 2 1
Provision additions/(releases) (4) (3)
Other 1 (1)
Allowance for credit losses, ending balance 37 36
Related allowance, collectively evaluated for impairment   4
Related allowance, individually evaluated for impairment   32
Lease receivables    
Financing receivables    
Amortized cost/Recorded investment 4,151 5,567
Allowance for credit losses:    
Allowance for credit losses, beginning balance 72 99
Write-offs   (16)
Provision additions/(releases)   (6)
Allowance for credit losses, ending balance 82 72
Lease receivables | Americas    
Financing receivables    
Amortized cost/Recorded investment   3,419
Allowance for credit losses:    
Allowance for credit losses, beginning balance 33 53
Allowance for credit losses, ending balance   33
Lease receivables | EMEA    
Financing receivables    
Amortized cost/Recorded investment   1,186
Allowance for credit losses:    
Allowance for credit losses, beginning balance 23 22
Allowance for credit losses, ending balance   23
Lease receivables | Asia Pacific    
Financing receivables    
Amortized cost/Recorded investment   963
Allowance for credit losses:    
Allowance for credit losses, beginning balance 16 24
Allowance for credit losses, ending balance   16
Loan receivables    
Financing receivables    
Amortized cost/Recorded investment 11,671 13,022
Allowance for credit losses:    
Allowance for credit losses, beginning balance 138 179
Write-offs   (47)
Provision additions/(releases)   2
Allowance for credit losses, ending balance 173 138
Loan receivables | Americas    
Financing receivables    
Amortized cost/Recorded investment   6,726
Allowance for credit losses:    
Allowance for credit losses, beginning balance 88 105
Allowance for credit losses, ending balance   88
Loan receivables | EMEA    
Financing receivables    
Amortized cost/Recorded investment   3,901
Allowance for credit losses:    
Allowance for credit losses, beginning balance 31 43
Allowance for credit losses, ending balance   31
Loan receivables | Asia Pacific    
Financing receivables    
Amortized cost/Recorded investment   2,395
Allowance for credit losses:    
Allowance for credit losses, beginning balance 20 32
Allowance for credit losses, ending balance   20
Cumulative Effect, Period of Adoption, Adjustment | Total Client Financing Receivables Portfolio Segment    
Allowance for credit losses:    
Allowance for credit losses, beginning balance 41  
Allowance for credit losses, ending balance   41
Cumulative Effect, Period of Adoption, Adjustment | Total Client Financing Receivables Portfolio Segment | Americas    
Allowance for credit losses:    
Allowance for credit losses, beginning balance 21  
Allowance for credit losses, ending balance   21
Cumulative Effect, Period of Adoption, Adjustment | Total Client Financing Receivables Portfolio Segment | EMEA    
Allowance for credit losses:    
Allowance for credit losses, beginning balance 15  
Allowance for credit losses, ending balance   15
Cumulative Effect, Period of Adoption, Adjustment | Total Client Financing Receivables Portfolio Segment | Asia Pacific    
Allowance for credit losses:    
Allowance for credit losses, beginning balance 5  
Allowance for credit losses, ending balance   5
Cumulative Effect, Period of Adoption, Adjusted Balance | Total Client Financing Receivables Portfolio Segment    
Allowance for credit losses:    
Allowance for credit losses, beginning balance 252  
Allowance for credit losses, ending balance   252
Cumulative Effect, Period of Adoption, Adjusted Balance | Total Client Financing Receivables Portfolio Segment | Americas    
Allowance for credit losses:    
Allowance for credit losses, beginning balance 142  
Allowance for credit losses, ending balance   142
Cumulative Effect, Period of Adoption, Adjusted Balance | Total Client Financing Receivables Portfolio Segment | EMEA    
Allowance for credit losses:    
Allowance for credit losses, beginning balance 69  
Allowance for credit losses, ending balance   69
Cumulative Effect, Period of Adoption, Adjusted Balance | Total Client Financing Receivables Portfolio Segment | Asia Pacific    
Allowance for credit losses:    
Allowance for credit losses, beginning balance $ 41  
Allowance for credit losses, ending balance   $ 41