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Segments
9 Months Ended
Sep. 30, 2020
Segments  
Segments

4. Segments:

During the first quarter of 2020, the company realigned offerings and the related management system to reflect divestitures completed in the second half of 2019 and tighter integration of certain industry-related consulting services. Accordingly, the company updated its Cloud & Cognitive Software segment, Global Business Services segment and the Other – divested businesses category in the first quarter of 2020 and recast the related historical information for consistency with the go-forward performance. Total recast revenue for full-year 2019 was approximately $0.3 billion of IBM’s total $77 billion. There was no change to the Global Technology Services, Systems or Global Financing segments, and there was no impact to IBM’s consolidated results. The following table displays the segment updates:

Management System Change

    

Resulting Segment Implications

Divestitures of IBM's Risk Analytics and Regulatory Offerings and Sales Performance Management Offerings

 

- Cloud & Cognitive Software (Cognitive Applications)

+ Other – divested businesses

 

Realignment of certain industry-related consulting offerings to the Global Business Services segment

 

- Cloud & Cognitive Software (Cognitive Applications)

 

+ Global Business Services (Consulting)

SEGMENT INFORMATION

    

Cloud &

    

Global

    

Global

    

    

    

    

    

    

 

Cognitive

Business

Technology

Global

Total

 

(Dollars in millions)

Software

Services

Services

Systems

Financing

Segments

 

For the three months ended September 30, 2020:

 

  

 

  

 

  

 

  

 

  

 

  

External revenue

$

5,553

$

3,965

$

6,462

$

1,257

$

273

$

17,510

Internal revenue

 

875

 

49

 

312

 

240

 

208

 

1,683

Total revenue

$

6,428

$

4,014

$

6,774

$

1,497

$

480

$

19,193

Pre-tax income/(loss) from continuing operations

$

1,834

$

570

$

399

$

(37)

$

196

$

2,962

Revenue year-to-year change

 

9.2

%  

 

(5.1)

%  

 

(3.1)

%  

 

(10.6)

%  

 

(25.6)

%  

 

(1.2)

%

Pre-tax income/(loss) year-to-year change

 

42.2

%  

 

0.6

%  

 

(18.7)

%  

 

nm

 

(28.9)

%  

 

11.3

%

Pre-tax income/(loss) margin

 

28.5

%  

 

14.2

%  

 

5.9

%  

 

(2.5)

%  

 

40.7

%  

 

15.4

%

For the three months ended September 30, 2019:

 

  

 

  

 

  

 

  

 

  

 

  

External revenue

$

5,201

*

$

4,160

*

$

6,700

$

1,481

$

343

$

17,886

*

Internal revenue

 

686

 

70

 

287

 

195

 

302

 

1,541

Total revenue

$

5,888

*

$

4,230

*

$

6,988

$

1,676

$

645

$

19,427

*

Pre-tax income from continuing operations

$

1,290

*

$

567

*

$

490

$

39

$

275

$

2,661

*

Pre-tax income margin

 

21.9

%*

 

13.4

%*

 

7.0

%

 

2.3

%  

 

42.6

%  

 

13.7

%*

nm - not meaningful

Reconciliations to IBM as Reported:

(Dollars in millions)

    

    

    

    

 

For the three months ended September 30:

2020

2019

 

Revenue:

 

  

 

  

Total reportable segments

$

19,193

$

19,427

*

Other — divested businesses

 

4

 

83

*

Other revenue

 

46

 

59

Eliminations of internal transactions

 

(1,683)

 

(1,541)

Total consolidated revenue

$

17,560

$

18,028

Pre-tax income from continuing operations:

 

  

 

  

Total reportable segments

$

2,962

$

2,661

*

Amortization of acquired intangible assets

 

(459)

 

(473)

Acquisition-related (charges)/income

 

(1)

 

(255)

Non-operating retirement-related (costs)/income

 

(291)

 

(145)

Eliminations of internal transactions

 

(158)

 

(84)

Other — divested businesses

 

(20)

 

(25)

*

Unallocated corporate amounts

 

(206)

 

(157)

Total pre-tax income from continuing operations

$

1,827

$

1,522

* Recast to conform to current period presentation.

SEGMENT INFORMATION

    

Cloud &

    

Global

    

Global

    

    

    

    

    

    

 

Cognitive

Business

Technology

Global

Total

 

(Dollars in millions)

Software

Services

Services

Systems

Financing

Segments

 

For the nine months ended September 30, 2020:

 

  

 

  

 

  

 

  

 

  

 

  

External revenue

$

16,540

$

11,992

$

19,245

$

4,477

$

837

$

53,090

Internal revenue

 

2,431

 

150

 

911

 

628

 

660

 

4,780

Total revenue

$

18,971

$

12,142

$

20,155

$

5,106

$

1,497

$

57,870

Pre-tax income/(loss) from continuing operations

$

4,475

$

1,203

$

471

$

(7)

$

566

$

6,708

Revenue year-to-year change

 

6.2

%  

 

(4.6)

%  

 

(5.3)

%  

 

0.3

%  

 

(24.5)

%  

 

(1.8)

%

Pre-tax income/(loss) year-to-year change

 

(11.9)

%  

 

4.2

%  

 

(53.0)

%  

 

(93.6)

%  

 

(29.5)

%  

 

(15.5)

%

Pre-tax income/(loss) margin

 

23.6

%  

 

9.9

%  

 

2.3

%  

 

(0.1)

%  

 

37.8

%  

 

11.6

%

For the nine months ended September 30, 2019:

 

  

 

  

 

  

 

  

 

  

 

  

External revenue

$

15,731

*

$

12,513

*

$

20,412

$

4,562

$

1,100

$

54,317

*

Internal revenue

 

2,135

 

213

 

879

 

528

 

884

 

4,638

Total revenue

$

17,865

*

$

12,726

*

$

21,291

$

5,091

$

1,983

$

58,956

*

Pre-tax income/(loss) from continuing operations

$

5,082

*

$

1,154

*

$

1,000

$

(101)

$

803

$

7,938

*

Pre-tax income/(loss) margin

 

28.4

%*

 

9.1

%*

 

4.7

%

 

(2.0)

%  

 

40.5

%  

 

13.5

%*

Reconciliations to IBM as Reported:

(Dollars in millions)

    

    

    

    

 

For the nine months ended September 30:

2020

2019

 

Revenue:

 

  

 

  

Total reportable segments

$

57,870

$

58,956

*

Other — divested businesses

 

36

 

863

*

Other revenue

 

127

 

190

Eliminations of internal transactions

 

(4,780)

 

(4,638)

Total consolidated revenue

$

53,253

$

55,370

Pre-tax income from continuing operations:

 

  

 

  

Total reportable segments

$

6,708

$

7,938

*

Amortization of acquired intangible assets

 

(1,404)

 

(816)

Acquisition-related (charges)/income

 

(3)

 

(396)

Non-operating retirement-related (costs)/income

 

(829)

 

(419)

Eliminations of internal transactions

 

(334)

 

(233)

Other — divested businesses

 

(17)

 

480

*

Unallocated corporate amounts

 

(773)

 

(380)

Total pre-tax income from continuing operations

$

3,348

$

6,173

* Recast to conform to current period presentation.