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Financing Receivables - Credit Quality Year of Origination (Details) - USD ($)
$ in Millions
Jun. 30, 2020
Dec. 31, 2019
Amortized cost/recorded investment for each class of receivables, by credit quality indicator    
Amortized Cost/Recorded Investment $ 19,582 $ 22,421
Americas | Aaa - Baa3    
Amortized cost/recorded investment for each class of receivables, by credit quality indicator    
2020 1,556  
2019 2,076  
2018 1,173  
2017 582  
2016 144  
2015 and prior 57  
Amortized Cost/Recorded Investment 5,588  
Americas | Ba1 - D    
Amortized cost/recorded investment for each class of receivables, by credit quality indicator    
2020 1,185  
2019 1,187  
2018 608  
2017 257  
2016 95  
2015 and prior 140  
Amortized Cost/Recorded Investment 3,472  
EMEA | Aaa - Baa3    
Amortized cost/recorded investment for each class of receivables, by credit quality indicator    
2020 925  
2019 922  
2018 403  
2017 107  
2016 52  
2015 and prior 37  
Amortized Cost/Recorded Investment 2,444  
EMEA | Ba1 - D    
Amortized cost/recorded investment for each class of receivables, by credit quality indicator    
2020 1,062  
2019 836  
2018 328  
2017 170  
2016 65  
2015 and prior 27  
Amortized Cost/Recorded Investment 2,487  
Asia Pacific | Aaa - Baa3    
Amortized cost/recorded investment for each class of receivables, by credit quality indicator    
2020 548  
2019 719  
2018 498  
2017 266  
2016 176  
2015 and prior 80  
Amortized Cost/Recorded Investment 2,287  
Asia Pacific | Ba1 - D    
Amortized cost/recorded investment for each class of receivables, by credit quality indicator    
2020 273  
2019 271  
2018 221  
2017 77  
2016 48  
2015 and prior 24  
Amortized Cost/Recorded Investment $ 914