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Revenue Recognition (Tables)
12 Months Ended
Dec. 31, 2019
Revenue  
Schedule of disaggregation of revenue

​

​

​

​

​

​

​

​

​

($ in millions)

​

​

​

​

​

For the year ended December 31:

    

2019

    

2018

 

Cognitive Applications

​

$

5,765

​

$

5,633

*

Cloud & Data Platforms

​

 

9,499

​

 

8,603

*

Transaction Processing Platforms

​

​

7,936

​

​

7,974

*

Total Cloud & Cognitive Software

​

$

23,200

​

$

22,209

*

Consulting

​

$

7,993

​

$

7,705

​

Application Management

​

​

7,646

​

​

7,852

​

Global Process Services

​

 

995

​

 

1,037

*

Total Global Business Services

​

$

16,634

​

$

16,595

*

Infrastructure & Cloud Services

​

$

20,736

​

$

22,185

*

Technology Support Services

​

 

6,625

​

 

6,961

​

Total Global Technology Services

​

$

27,361

​

$

29,146

*

Systems Hardware

​

$

5,918

​

$

6,363

​

Operating Systems Software

​

​

1,686

​

​

1,671

​

Total Systems

​

$

7,604

​

$

8,034

​

Global Financing**

​

$

1,400

​

$

1,590

​

Other

​

$

948

​

$

2,018

*

Total Revenue

​

$

77,147

​

$

79,591

​

*   Recast to conform to 2019 presentation.

** Contains lease and loan/working capital financing arrangements which are not subject to the guidance on revenue from contracts with customers.

Schedule of disaggregation of revenue by geography

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​

​

​

​

​

​

​

($ in millions)

    

​

    

​

For the year ended December 31:

 

2019

 

2018

Americas

​

$

36,274

​

$

36,994

Europe/Middle East/Africa

​

 

24,443

​

 

25,491

Asia Pacific

​

 

16,430

​

 

17,106

Total

​

$

77,147

​

$

79,591

Schedule of reconciliation of contract balances

​

​

​

​

​

​

​

​

($ in millions)

    

​

    

​

At December 31:

 

2019

 

2018

Notes and accounts receivable—trade (net of allowances of $299 in 2019 and $309 in 2018)

​

$

7,870

​

$

7,432

Contract assets (1)

​

 

492

​

 

470

Deferred income (current)

​

 

12,026

​

 

11,165

Deferred income (noncurrent)

​

 

3,851

​

 

3,445

(1)Included within prepaid expenses and other current assets in the Consolidated Balance Sheet.
Schedule of deferred contract costs

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​

​

​

​

​

​

​

($ in millions)

    

​

​

    

​

At December 31:

​

2019

 

2018

Capitalized costs to obtain a contract

​

$

609

​

$

717

Deferred costs to fulfill a contract

​

 

  

​

 

  

Deferred setup costs

​

 

1,939

​

 

2,085

Other deferred fulfillment costs

​

 

1,820

​

 

2,173

Total deferred costs (1)

​

$

4,368

​

$

4,975

(1)Of the total deferred costs, $1,896 million was current and $2,472 million was noncurrent at December 31, 2019 and $2,300 million was current and $2,676 million was noncurrent at December 31, 2018.