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Retirement-Related Benefits - Level 3 Reconciliation (Details) - Pension Plans - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
U.S.    
Change in plan assets    
Fair value of plan assets, balance at beginning of period $ 48,213 $ 52,694
Fair value of plan assets, balance at end of period 51,784 48,213
U.S. | Personal Pension Plan (PPP) | Qualified Plans    
Change in plan assets    
Fair value of plan assets, balance at beginning of period 48,213  
Fair value of plan assets, balance at end of period 51,784 48,213
Non-U.S.    
Change in plan assets    
Fair value of plan assets, balance at beginning of period 36,758 40,798
Foreign exchange impact 333 (1,754)
Fair value of plan assets, balance at end of period 40,319 36,758
Level 3 | U.S. | Personal Pension Plan (PPP) | Qualified Plans    
Change in plan assets    
Fair value of plan assets, balance at beginning of period 363 376
Return on assets held at end of year 40 (23)
Return on assets sold during the year 1 0
Purchases, sales and settlements, net 105 10
Transfers, net 9 0
Fair value of plan assets, balance at end of period 518 363
Level 3 | U.S. | Personal Pension Plan (PPP) | Qualified Plans | Corporate bonds    
Change in plan assets    
Fair value of plan assets, balance at beginning of period 359 372
Return on assets held at end of year 40 (23)
Return on assets sold during the year 1 0
Purchases, sales and settlements, net 105 10
Transfers, net 13  
Fair value of plan assets, balance at end of period 518 359
Level 3 | U.S. | Personal Pension Plan (PPP) | Qualified Plans | Mortgage and asset-backed securities    
Change in plan assets    
Fair value of plan assets, balance at beginning of period 4 4
Return on assets held at end of year   0
Return on assets sold during the year 0 0
Purchases, sales and settlements, net 0 0
Transfers, net (4) 0
Fair value of plan assets, balance at end of period   4
Level 3 | Non-U.S.    
Change in plan assets    
Fair value of plan assets, balance at beginning of period 341 365
Return on assets held at end of year (11) 8
Return on assets sold during the year 4 (2)
Purchases, sales and settlements, net (18) (6)
Transfers, net   (2)
Foreign exchange impact 13 (21)
Fair value of plan assets, balance at end of period 330 341
Level 3 | Non-U.S. | Government and related    
Change in plan assets    
Fair value of plan assets, balance at beginning of period 2 8
Return on assets held at end of year 0 0
Return on assets sold during the year 0 (1)
Purchases, sales and settlements, net (1) (3)
Transfers, net   (2)
Foreign exchange impact 0 0
Fair value of plan assets, balance at end of period 2 2
Level 3 | Non-U.S. | Real estate    
Change in plan assets    
Fair value of plan assets, balance at beginning of period 339 356
Return on assets held at end of year (11) 8
Return on assets sold during the year 4 (2)
Purchases, sales and settlements, net (17) (3)
Foreign exchange impact 13 (21)
Fair value of plan assets, balance at end of period $ 328 $ 339