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Financing Receivables - By Portfolio Segment (Details)
$ in Millions
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2019
USD ($)
Sep. 30, 2018
USD ($)
Sep. 30, 2019
USD ($)
item
Sep. 30, 2018
USD ($)
Dec. 31, 2018
USD ($)
Financing receivables          
Recorded investment $ 19,700   $ 19,700   $ 31,153
Allowance for credit losses:          
Allowance for credit losses, beginning balance     292    
Allowance for credit losses, ending balance 257   $ 257   292
Total Lease Receivable and Loan Receivable Portfolio Segments          
Financing receivables          
Number of portfolio segments | item     2    
Number of classes of financing receivable | item     3    
Recorded investment 16,752   $ 16,752   19,301
Recorded investment collectively evaluated for impairment 16,523   16,523   19,052
Recorded investment individually evaluated for impairment 229   229   249
Allowance for credit losses:          
Allowance for credit losses, beginning balance     279 $ 314 314
Write-offs     (23)   (35)
Recoveries     1   2
Provision     (4)   16
Other     (6)   (19)
Allowance for credit losses, ending balance 246   246   279
Related allowance, collectively evaluated for impairment 44   44   59
Related allowance, individually evaluated for impairment 202   202   219
Total Lease Receivable and Loan Receivable Portfolio Segments | Americas          
Financing receivables          
Recorded investment 9,178   9,178   10,644
Recorded investment collectively evaluated for impairment 9,039   9,039   10,498
Recorded investment individually evaluated for impairment 139   139   146
Allowance for credit losses:          
Allowance for credit losses, beginning balance     158 172 172
Write-offs     (14)   (10)
Recoveries     0   0
Provision     4   7
Other     (3)   (11)
Allowance for credit losses, ending balance 144   144   158
Related allowance, collectively evaluated for impairment 29   29   39
Related allowance, individually evaluated for impairment 115   115   119
Average recorded investment of impaired leases and loans 141 $ 143 144 136  
Total Lease Receivable and Loan Receivable Portfolio Segments | EMEA          
Financing receivables          
Recorded investment 4,257   4,257   5,016
Recorded investment collectively evaluated for impairment 4,209   4,209   4,964
Recorded investment individually evaluated for impairment 48   48   52
Allowance for credit losses:          
Allowance for credit losses, beginning balance     65 61 61
Write-offs     (3)   (2)
Recoveries     0   0
Provision     (6)   9
Other     (2)   (3)
Allowance for credit losses, ending balance 54   54   65
Related allowance, collectively evaluated for impairment 11   11   16
Related allowance, individually evaluated for impairment 43   43   49
Average recorded investment of impaired leases and loans 48 56 49 56  
Total Lease Receivable and Loan Receivable Portfolio Segments | Asia Pacific          
Financing receivables          
Recorded investment 3,317   3,317   3,641
Recorded investment collectively evaluated for impairment 3,275   3,275   3,590
Recorded investment individually evaluated for impairment 43   43   51
Allowance for credit losses:          
Allowance for credit losses, beginning balance     56 82 82
Write-offs     (6)   (23)
Recoveries     0   2
Provision     (1)   0
Other     (1)   (4)
Allowance for credit losses, ending balance 48   48   56
Related allowance, collectively evaluated for impairment 4   4   5
Related allowance, individually evaluated for impairment 43   43   51
Average recorded investment of impaired leases and loans 46 $ 76 48 79  
Lease receivables          
Financing receivables          
Recorded investment 5,337   5,337   6,320
Allowance for credit losses:          
Allowance for credit losses, beginning balance     99 103 103
Write-offs     (11)   (15)
Provision     (3)   14
Allowance for credit losses, ending balance 81   81   99
Lease receivables | Americas          
Financing receivables          
Recorded investment 3,279   3,279   3,827
Allowance for credit losses:          
Allowance for credit losses, beginning balance     53 63 63
Allowance for credit losses, ending balance 35   35   53
Lease receivables | EMEA          
Financing receivables          
Recorded investment 1,096   1,096   1,341
Allowance for credit losses:          
Allowance for credit losses, beginning balance     22 9 9
Allowance for credit losses, ending balance 23   23   22
Lease receivables | Asia Pacific          
Financing receivables          
Recorded investment 961   961   1,152
Allowance for credit losses:          
Allowance for credit losses, beginning balance     24 31 31
Allowance for credit losses, ending balance 22   22   24
Loan receivables          
Financing receivables          
Recorded investment 11,415   11,415   12,981
Allowance for credit losses:          
Allowance for credit losses, beginning balance     179 211 211
Write-offs     (12)   (20)
Provision     (2)   2
Allowance for credit losses, ending balance 165   165   179
Loan receivables | Americas          
Financing receivables          
Recorded investment 5,899   5,899   6,817
Allowance for credit losses:          
Allowance for credit losses, beginning balance     105 108 108
Allowance for credit losses, ending balance 109   109   105
Loan receivables | EMEA          
Financing receivables          
Recorded investment 3,161   3,161   3,675
Allowance for credit losses:          
Allowance for credit losses, beginning balance     43 52 52
Allowance for credit losses, ending balance 31   31   43
Loan receivables | Asia Pacific          
Financing receivables          
Recorded investment 2,356   2,356   2,489
Allowance for credit losses:          
Allowance for credit losses, beginning balance     32 $ 51 51
Allowance for credit losses, ending balance $ 26   $ 26   $ 32