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Segments - Pre-Tax Income Reconciliation (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2019
Jun. 30, 2018
Jun. 30, 2019
Jun. 30, 2018
Pre-tax income from continuing operations        
Amortization of acquired intangible assets $ (169) $ (203) $ (343) $ (406)
Acquisition-related (charges)/income (102) (1) (141) (1)
Non-operating retirement-related (costs)/income (136) (394) (274) (796)
Other - divested businesses 557 188 502 202
Income from continuing operations before income taxes 2,768 2,776 4,651 3,911
Business Segments        
Pre-tax income from continuing operations        
Income from continuing operations before income taxes 2,836 3,556 5,280 5,601
Internal transactions        
Pre-tax income from continuing operations        
Income from continuing operations before income taxes (60) (308) (149) (497)
Unallocated corporate amounts        
Pre-tax income from continuing operations        
Income from continuing operations before income taxes $ (156) $ (62) $ (224) $ (192)