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Segments - Pre-Tax Income Reconciliation (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Pre-tax income from continuing operations    
Amortization of acquired intangible assets $ (173) $ (203)
Acquisition-related (charges)/income (39) 0
Non-operating retirement-related (costs)/income (138) (402)
Other - divested businesses (55) 14
Income from continuing operations before income taxes 1,883 1,136
Business Segments    
Pre-tax income from continuing operations    
Income from continuing operations before income taxes 2,444 2,045
Internal transactions    
Pre-tax income from continuing operations    
Income from continuing operations before income taxes (89) (190)
Unallocated corporate amounts    
Pre-tax income from continuing operations    
Income from continuing operations before income taxes $ (67) $ (130)