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Segments - Revenue Reconciliation (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Revenue    
Revenue $ 18,182 $ 19,072
Business Segments    
Revenue    
Revenue 19,433 20,299
Other    
Revenue    
Other - divested businesses 343 446
Other revenue 74 69
Revenue 417 515
Internal transactions    
Revenue    
Revenue $ (1,668) $ (1,743)