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Financial Instruments - Derivatives, Hedging Programs (Details)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2019
USD ($)
instrument
Dec. 31, 2018
USD ($)
instrument
Derivative instruments in fair value hedges | Interest rate swaps    
Derivative Financial Instruments    
Notional amount $ 6,800 $ 7,600
Average remaining maturity 3 years 7 months 6 days 3 years 6 months
Derivative instruments in cash flow hedges | Interest rate swaps    
Derivative Financial Instruments    
Notional amount $ 0 $ 0
Derivative instruments in cash flow hedges | Forward-starting interest rate swaps    
Derivative Financial Instruments    
Maximum length of time hedged 30 years  
Notional amount $ 5,500 5,500
Net gains (losses) before taxes in other comprehensive income/(loss), cash flow hedges (206) (35)
Gains (losses) expected to be reclassified to net income within the next 12 months $ (11)  
Derivative instruments in cash flow hedges | Foreign exchange forward contracts    
Derivative Financial Instruments    
Maximum length of time hedged 4 years  
Notional amount $ 10,000 $ 9,800
Average remaining maturity 9 months 18 days 9 months 18 days
Net gains (losses) before taxes in other comprehensive income/(loss), cash flow hedges $ 356 $ 342
Gains (losses) expected to be reclassified to net income within the next 12 months $ 256  
Derivative instruments in cash flow hedges | Cross-currency swaps    
Derivative Financial Instruments    
Maximum length of time hedged 12 years  
Notional amount $ 12,200 6,500
Net gains (losses) before taxes in other comprehensive income/(loss), cash flow hedges (21) 75
Gains (losses) expected to be reclassified to net income within the next 12 months 346  
Instruments in net investment hedges    
Derivative Financial Instruments    
Notional amount $ 6,000 $ 6,400
Average remaining maturity 2 months 12 days 2 months 12 days
Not designated as hedging instruments - economic hedges | Foreign exchange contracts    
Derivative Financial Instruments    
Notional amount $ 5,000 $ 5,200
Not designated as hedging instruments - economic hedges | Foreign exchange contracts | Maximum    
Derivative Financial Instruments    
Term of contract 1 year  
Not designated as hedging instruments - economic hedges | Equity contracts hedging employee compensation obligations    
Derivative Financial Instruments    
Notional amount $ 1,200 $ 1,200
Not designated as hedging instruments - economic hedges | Equity contracts hedging investment securities    
Derivative Financial Instruments    
Number of derivative instruments outstanding | instrument 0 0
Not designated as hedging instruments - economic hedges | Warrants qualifying as derivatives    
Derivative Financial Instruments    
Number of derivative instruments outstanding | instrument 0 0
Not designated as hedging instruments - economic hedges | Credit default swaps    
Derivative Financial Instruments    
Number of derivative instruments outstanding | instrument 0 0