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Financing Receivables - Past Due (Details) - USD ($)
$ in Millions
Sep. 30, 2018
Dec. 31, 2017
Past Due Financing Receivable    
Total Recorded Investment $ 27,114 $ 30,877
Total Lease Receivable and Loan Receivable Portfolio Segments    
Past Due Financing Receivable    
Total Recorded Investment 17,747 19,259
Recorded Investment Not Accruing 359 331
Recorded investment, impaired financing receivables with related allowance 291 269
Impaired financing receivables, related allowance 250 250
Total Lease Receivable and Loan Receivable Portfolio Segments | Total Past Due > 90 days    
Past Due Financing Receivable    
Recorded Investment > 90 Days 853 825
Recorded Investment > 90 Days and Accruing 561 507
Billed Invoices > 90 Days and Accruing 70 77
Total Lease Receivable and Loan Receivable Portfolio Segments | Americas    
Past Due Financing Receivable    
Total Recorded Investment 9,644 10,626
Total Lease Receivable and Loan Receivable Portfolio Segments | EMEA    
Past Due Financing Receivable    
Total Recorded Investment 4,690 4,946
Total Lease Receivable and Loan Receivable Portfolio Segments | Asia Pacific    
Past Due Financing Receivable    
Total Recorded Investment 3,413 3,687
Lease receivables    
Past Due Financing Receivable    
Total Recorded Investment 6,064 6,593
Recorded Investment Not Accruing 105 107
Lease receivables | Total Past Due > 90 days    
Past Due Financing Receivable    
Recorded Investment > 90 Days 330 328
Recorded Investment > 90 Days and Accruing 230 225
Billed Invoices > 90 Days and Accruing 31 36
Lease receivables | Americas    
Past Due Financing Receivable    
Total Recorded Investment 3,526 3,911
Recorded Investment Not Accruing 59 44
Lease receivables | Americas | Total Past Due > 90 days    
Past Due Financing Receivable    
Recorded Investment > 90 Days 268 239
Recorded Investment > 90 Days and Accruing 213 197
Billed Invoices > 90 Days and Accruing 27 29
Lease receivables | EMEA    
Past Due Financing Receivable    
Total Recorded Investment 1,377 1,349
Recorded Investment Not Accruing 17 27
Lease receivables | EMEA | Total Past Due > 90 days    
Past Due Financing Receivable    
Recorded Investment > 90 Days 26 32
Recorded Investment > 90 Days and Accruing 10 5
Billed Invoices > 90 Days and Accruing 2 3
Lease receivables | Asia Pacific    
Past Due Financing Receivable    
Total Recorded Investment 1,161 1,333
Recorded Investment Not Accruing 29 36
Lease receivables | Asia Pacific | Total Past Due > 90 days    
Past Due Financing Receivable    
Recorded Investment > 90 Days 36 57
Recorded Investment > 90 Days and Accruing 8 23
Billed Invoices > 90 Days and Accruing 2 3
Loan receivables    
Past Due Financing Receivable    
Total Recorded Investment 11,683 12,667
Recorded Investment Not Accruing 254 224
Loan receivables | Total Past Due > 90 days    
Past Due Financing Receivable    
Recorded Investment > 90 Days 523 498
Recorded Investment > 90 Days and Accruing 330 283
Billed Invoices > 90 Days and Accruing 39 41
Loan receivables | Americas    
Past Due Financing Receivable    
Total Recorded Investment 6,118 6,715
Recorded Investment Not Accruing 128 96
Loan receivables | Americas | Total Past Due > 90 days    
Past Due Financing Receivable    
Recorded Investment > 90 Days 382 345
Recorded Investment > 90 Days and Accruing 276 254
Billed Invoices > 90 Days and Accruing 27 38
Loan receivables | EMEA    
Past Due Financing Receivable    
Total Recorded Investment 3,313 3,597
Recorded Investment Not Accruing 77 74
Loan receivables | EMEA | Total Past Due > 90 days    
Past Due Financing Receivable    
Recorded Investment > 90 Days 62 90
Recorded Investment > 90 Days and Accruing 23 17
Billed Invoices > 90 Days and Accruing 4 0
Loan receivables | Asia Pacific    
Past Due Financing Receivable    
Total Recorded Investment 2,252 2,354
Recorded Investment Not Accruing 49 54
Loan receivables | Asia Pacific | Total Past Due > 90 days    
Past Due Financing Receivable    
Recorded Investment > 90 Days 78 63
Recorded Investment > 90 Days and Accruing 31 12
Billed Invoices > 90 Days and Accruing $ 8 $ 3