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Financing Receivables - By Portfolio Segment (Details)
$ in Millions
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2018
USD ($)
Sep. 30, 2017
USD ($)
Sep. 30, 2018
USD ($)
item
Sep. 30, 2017
USD ($)
Dec. 31, 2017
USD ($)
Financing receivables          
Recorded investment $ 27,114   $ 27,114   $ 30,877
Allowance for credit losses:          
Allowance for credit losses, beginning balance     336    
Allowance for credit losses, ending balance 325   $ 325   336
Total Lease Receivable and Loan Receivable Portfolio Segments          
Financing receivables          
Number of portfolio segments | item     2    
Number of classes of financing receivable | item     3    
Recorded investment 17,747   $ 17,747   19,259
Recorded investment collectively evaluated for impairment 17,456   17,456   18,990
Recorded investment individually evaluated for impairment 291   291   269
Allowance for credit losses:          
Allowance for credit losses, beginning balance     314 $ 410 410
Write-offs     (9)   (137)
Recoveries     2   2
Provision     21   16
Other     (15)   24
Allowance for credit losses, ending balance 313   313   314
Related allowance, collectively evaluated for impairment 62   62   64
Related allowance, individually evaluated for impairment 250   250   250
Interest income recognized on impaired leases and loans  
Interest income recognized on a cash basis  
Total Lease Receivable and Loan Receivable Portfolio Segments | Americas          
Financing receivables          
Recorded investment 9,644   9,644   10,626
Recorded investment collectively evaluated for impairment 9,484   9,484   10,497
Recorded investment individually evaluated for impairment 161   161   129
Allowance for credit losses:          
Allowance for credit losses, beginning balance     172 223 223
Write-offs     (5)   (51)
Recoveries     0   1
Provision     10   (8)
Other     (9)   7
Allowance for credit losses, ending balance 167   167   172
Related allowance, collectively evaluated for impairment 42   42   43
Related allowance, individually evaluated for impairment 125   125   128
Average recorded investment of impaired leases and loans 143 156 136 165  
Total Lease Receivable and Loan Receivable Portfolio Segments | EMEA          
Financing receivables          
Recorded investment 4,690   4,690   4,946
Recorded investment collectively evaluated for impairment 4,634   4,634   4,889
Recorded investment individually evaluated for impairment 56   56   57
Allowance for credit losses:          
Allowance for credit losses, beginning balance     61 22 22
Write-offs     (1)   (1)
Recoveries     0   1
Provision     10   29
Other     (2)   11
Allowance for credit losses, ending balance 68   68   61
Related allowance, collectively evaluated for impairment 15   15   15
Related allowance, individually evaluated for impairment 52   52   46
Average recorded investment of impaired leases and loans 56 31 56 27  
Total Lease Receivable and Loan Receivable Portfolio Segments | Asia Pacific          
Financing receivables          
Recorded investment 3,413   3,413   3,687
Recorded investment collectively evaluated for impairment 3,338   3,338   3,604
Recorded investment individually evaluated for impairment 75   75   83
Allowance for credit losses:          
Allowance for credit losses, beginning balance     82 165 165
Write-offs     (3)   (85)
Recoveries     2   0
Provision     2   (4)
Other     (4)   6
Allowance for credit losses, ending balance 78   78   82
Related allowance, collectively evaluated for impairment 5   5   6
Related allowance, individually evaluated for impairment 73   73   76
Average recorded investment of impaired leases and loans 76 $ 101 79 131  
Lease receivables          
Financing receivables          
Recorded investment 6,064   6,064   6,593
Allowance for credit losses:          
Allowance for credit losses, beginning balance     103 133 133
Write-offs     (6)   (55)
Provision     4   9
Allowance for credit losses, ending balance 103   103   103
Lease receivables | Americas          
Financing receivables          
Recorded investment 3,526   3,526   3,911
Allowance for credit losses:          
Allowance for credit losses, beginning balance     63 54 54
Allowance for credit losses, ending balance 61   61   63
Lease receivables | EMEA          
Financing receivables          
Recorded investment 1,377   1,377   1,349
Allowance for credit losses:          
Allowance for credit losses, beginning balance     9 4 4
Allowance for credit losses, ending balance 12   12   9
Lease receivables | Asia Pacific          
Financing receivables          
Recorded investment 1,161   1,161   1,333
Allowance for credit losses:          
Allowance for credit losses, beginning balance     31 76 76
Allowance for credit losses, ending balance 29   29   31
Loan receivables          
Financing receivables          
Recorded investment 11,683   11,683   12,667
Allowance for credit losses:          
Allowance for credit losses, beginning balance     211 276 276
Write-offs     (3)   (82)
Provision     17   7
Allowance for credit losses, ending balance 210   210   211
Loan receivables | Americas          
Financing receivables          
Recorded investment 6,118   6,118   6,715
Allowance for credit losses:          
Allowance for credit losses, beginning balance     108 169 169
Allowance for credit losses, ending balance 106   106   108
Loan receivables | EMEA          
Financing receivables          
Recorded investment 3,313   3,313   3,597
Allowance for credit losses:          
Allowance for credit losses, beginning balance     52 18 18
Allowance for credit losses, ending balance 55   55   52
Loan receivables | Asia Pacific          
Financing receivables          
Recorded investment 2,252   2,252   2,354
Allowance for credit losses:          
Allowance for credit losses, beginning balance     51 $ 89 89
Allowance for credit losses, ending balance $ 48   $ 48   $ 51