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Financial Instruments - Derivatives, Gains and Losses (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives $ (69) $ (10) $ (377) $ 233
Gain (loss) recognized in earnings attributable to risk being hedged 66 41 327 42
Gains (losses) excluded from the assessment of hedge effectiveness for fair value hedges
Gains (losses) excluded from the assessment of hedge effectiveness for cash value hedges
Gains (losses) associated with underlying exposure that did not occur or was not expected to occur for cash flow hedges
Cash flow hedges and net investment hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI 40 (577) 375 (1,712)
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (28) 73 (408) 347
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing 18 7 49 37
Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI (46) (70) (134) (198)
Foreign exchange contracts | Instruments in net investment hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI 86 (507) 509 (1,513)
Cost of financing | Interest rate contracts | Derivative instruments in fair value hedges        
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives (27) (3) (138) 37
Gain (loss) recognized in earnings attributable to risk being hedged 33 20 170 22
Cost of financing | Foreign exchange contracts | Instruments in net investment hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing 8 0 24 0
Interest expense | Interest rate contracts | Derivative instruments in fair value hedges        
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives (26) (3) (128) 34
Gain (loss) recognized in earnings attributable to risk being hedged 33 20 157 20
Interest expense | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (36) (7) (108) (21)
Interest expense | Foreign exchange contracts | Instruments in net investment hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing 9 8 25 34
Other (Income) and Expense | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (8) 64 (301) 275
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing   (1)   2
Other (Income) and Expense | Foreign exchange contracts | Not designated as hedging instruments - economic hedges        
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives (55) (35) (148) 74
Cost of Sales | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI 8 1 (15) 23
Cost of Services | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI 1 20 29 47
SG&A Expense | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI 7 (6) (14) 23
SG&A Expense | Equity contracts | Not designated as hedging instruments - economic hedges        
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives $ 40 $ 31 $ 38 $ 88