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Revenue Recognition - Deferred Contract Costs (Details) - USD ($)
$ in Millions
9 Months Ended
Sep. 30, 2018
Jan. 01, 2018
Dec. 31, 2017
[1]
Deferred Contract Costs      
Deferred contract costs $ 4,808    
Deferred contract costs, current 2,227   $ 1,820
Deferred contract costs, noncurrent 2,581   $ 2,136
Amortization of deferred contract costs 929    
Impairment of deferred contract costs    
Accounting Standards Update 2014-09, Revenue from Contracts with Customers | Adjustments for adoption of guidance      
Deferred Contract Costs      
Deferred contract costs   $ 737  
Costs to obtain a contract      
Deferred Contract Costs      
Deferred contract costs 681    
Deferred setup costs      
Deferred Contract Costs      
Deferred contract costs 2,123    
Other deferred fulfillment costs      
Deferred Contract Costs      
Deferred contract costs $ 2,003    
[1] Recast to conform to current period presentation.