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Segments - Pre-Tax Income Reconciliation (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2018
Jun. 30, 2017
Jun. 30, 2018
Jun. 30, 2017
Pre-tax income from continuing operations        
Amortization of acquired intangible assets $ (203) $ (243) $ (406) $ (493)
Acquisition-related (charges)/income (1) (6) (1) (19)
Non-operating retirement-related (costs)/income (394) (349) (796) (696)
Income from continuing operations before income taxes 2,776 2,443 3,911 3,867
Business Segments        
Pre-tax income from continuing operations        
Income from continuing operations before income taxes 3,728 3,270 5,816 5,616
Internal transactions        
Pre-tax income from continuing operations        
Income from continuing operations before income taxes (291) (161) (509) (388)
Unallocated corporate amounts        
Pre-tax income from continuing operations        
Income from continuing operations before income taxes $ (62) $ (67) $ (192) $ (154)