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Financing Receivables - By Portfolio Segment (Details)
$ in Millions
3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2018
USD ($)
Jun. 30, 2017
USD ($)
Jun. 30, 2018
USD ($)
item
Jun. 30, 2017
USD ($)
Dec. 31, 2017
USD ($)
Financing receivables          
Recorded Investment $ 28,262   $ 28,262   $ 30,877
Allowance for credit losses:          
Allowance for credit losses, beginning balance     336    
Allowance for credit losses, ending balance 339   $ 339   336
Total Lease Receivable and Loan Receivable Portfolio Segments          
Financing receivables          
Number of portfolio segments | item     2    
Number of classes of financing receivable | item     3    
Recorded Investment 18,581   $ 18,581   19,259
Recorded investment collectively evaluated for impairment 18,323   18,323   18,990
Recorded investment individually evaluated for impairment 258   258   269
Allowance for credit losses:          
Allowance for credit losses, beginning balance     314 $ 410 410
Write-offs     (6)   (137)
Recoveries     2   2
Provision     26   16
Other     (12)   24
Allowance for credit losses, ending balance 325   325   314
Related allowance, collectively evaluated for impairment 72   72   64
Related allowance, individually evaluated for impairment 253   253   250
Interest income recognized on impaired leases and loans  
Interest income recognized on a cash basis  
Total Lease Receivable and Loan Receivable Portfolio Segments | Americas          
Financing receivables          
Recorded Investment 10,057   10,057   10,626
Recorded investment collectively evaluated for impairment 9,933   9,933   10,497
Recorded investment individually evaluated for impairment 125   125   129
Allowance for credit losses:          
Allowance for credit losses, beginning balance     172 223 223
Write-offs     (3)   (51)
Recoveries     0   1
Provision     15   (8)
Other     (8)   7
Allowance for credit losses, ending balance 175   175   172
Related allowance, collectively evaluated for impairment 51   51   43
Related allowance, individually evaluated for impairment 125   125   128
Average recorded investment of impaired leases and loans 128 176 128 173  
Total Lease Receivable and Loan Receivable Portfolio Segments | EMEA          
Financing receivables          
Recorded Investment 4,847   4,847   4,946
Recorded investment collectively evaluated for impairment 4,791   4,791   4,889
Recorded investment individually evaluated for impairment 56   56   57
Allowance for credit losses:          
Allowance for credit losses, beginning balance     61 22 22
Write-offs     (1)   (1)
Recoveries     0   1
Provision     10   29
Other     (2)   11
Allowance for credit losses, ending balance 68   68   61
Related allowance, collectively evaluated for impairment 16   16   15
Related allowance, individually evaluated for impairment 53   53   46
Average recorded investment of impaired leases and loans 55 28 56 25  
Total Lease Receivable and Loan Receivable Portfolio Segments | Asia Pacific          
Financing receivables          
Recorded Investment 3,677   3,677   3,687
Recorded investment collectively evaluated for impairment 3,599   3,599   3,604
Recorded investment individually evaluated for impairment 77   77   83
Allowance for credit losses:          
Allowance for credit losses, beginning balance     82 165 165
Write-offs     (2)   (85)
Recoveries     2   0
Provision     2   (4)
Other     (1)   6
Allowance for credit losses, ending balance 82   82   82
Related allowance, collectively evaluated for impairment 6   6   6
Related allowance, individually evaluated for impairment 76   76   76
Average recorded investment of impaired leases and loans 78 $ 132 80 141  
Lease receivables          
Financing receivables          
Recorded Investment 6,312   6,312   6,593
Allowance for credit losses:          
Allowance for credit losses, beginning balance     103 133 133
Write-offs     (4)   (55)
Provision     9   9
Allowance for credit losses, ending balance 110   110   103
Lease receivables | Americas          
Financing receivables          
Recorded Investment 3,744   3,744   3,911
Allowance for credit losses:          
Allowance for credit losses, beginning balance     63 54 54
Allowance for credit losses, ending balance 68   68   63
Lease receivables | EMEA          
Financing receivables          
Recorded Investment 1,303   1,303   1,349
Allowance for credit losses:          
Allowance for credit losses, beginning balance     9 4 4
Allowance for credit losses, ending balance 11   11   9
Lease receivables | Asia Pacific          
Financing receivables          
Recorded Investment 1,264   1,264   1,333
Allowance for credit losses:          
Allowance for credit losses, beginning balance     31 76 76
Allowance for credit losses, ending balance 31   31   31
Loan receivables          
Financing receivables          
Recorded Investment 12,269   12,269   12,667
Allowance for credit losses:          
Allowance for credit losses, beginning balance     211 276 276
Write-offs     (2)   (82)
Provision     18   7
Allowance for credit losses, ending balance 215   215   211
Loan receivables | Americas          
Financing receivables          
Recorded Investment 6,313   6,313   6,715
Allowance for credit losses:          
Allowance for credit losses, beginning balance     108 169 169
Allowance for credit losses, ending balance 107   107   108
Loan receivables | EMEA          
Financing receivables          
Recorded Investment 3,544   3,544   3,597
Allowance for credit losses:          
Allowance for credit losses, beginning balance     52 18 18
Allowance for credit losses, ending balance 57   57   52
Loan receivables | Asia Pacific          
Financing receivables          
Recorded Investment 2,413   2,413   2,354
Allowance for credit losses:          
Allowance for credit losses, beginning balance     51 $ 89 89
Allowance for credit losses, ending balance $ 51   $ 51   $ 51