CONSOLIDATED STATEMENT OF EARNINGS - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2018	Mar. 31, 2017
Revenue	$ 19,072	$ 18,155
Cost	10,825	10,211	[1]
Gross profit	8,247	7,944	[1]
Expense and other (income):
Selling, general and administrative	5,445	5,027	[1]
Research, development and engineering	1,405	1,484	[1]
Intellectual property and custom development income	(317)	(445)
Other (income) and expense	413	319	[1]
Interest expense	165	135
Total expense and other (income)	7,111	6,521	[1]
Income from continuing operations before income taxes	1,136	1,424
Provision for/(benefit from) income taxes	(540)	(329)
Income from continuing operations	1,675	1,753
Income/(loss) from discontinued operations, net of tax	4	(3)
Net income	$ 1,679	$ 1,750
Assuming dilution:
Continuing operations (in dollars per share)	$ 1.81	$ 1.85
Discontinued operations (in dollars per share)	0.00	0.00
Total (in dollars per share)	1.81	1.85
Basic:
Continuing operations (in dollars per share)	1.82	1.86
Discontinued operations (in dollars per share)	0.00	0.00
Total (in dollars per share)	$ 1.82	$ 1.86
Weighted-average number of common shares outstanding:
Assuming dilution (in shares)	925,409,434	947,836,207
Basic (in shares)	920,680,222	942,440,901
Cash dividend per common share	$ 1.50	$ 1.40
Services
Revenue	$ 12,961	$ 12,342
Cost	8,835	8,401	[1]
Sales
Revenue	5,700	5,404
Cost	1,722	1,530	[1]
Financing
Revenue	410	409
Cost	$ 269	$ 279

[1] Recast to reflect adoption of the FASB guidance on presentation of net periodic pension and nonpension postretirement benefit costs.