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Segments - Pre-Tax Income Reconciliation (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2017
Jun. 30, 2016
Jun. 30, 2017
Jun. 30, 2016
Pre-tax Income from continuing operations        
Amortization of acquired intangible assets $ (243) $ (265) $ (493) $ (477)
Acquisition-related (charges)/income (6) (23) (19) 3
Non-operating retirement-related (costs)/income (381) (163) (759) (306)
Income from continuing operations before income taxes 2,443 3,049 3,867 4,082
Business Segments        
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes 3,302 3,901 5,679 5,739
Internal transactions        
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes (161) (334) (388) (689)
Unallocated corporate amounts        
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes $ (67) $ (67) $ (154) $ (189)