CONSOLIDATED STATEMENT OF EARNINGS - USD ($) shares in Millions, $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2017	Jun. 30, 2016	Jun. 30, 2017	Jun. 30, 2016
Revenue:
Services	$ 12,547	$ 13,018	$ 24,889	$ 25,409
Sales	6,324	6,792	11,727	12,671
Financing	418	429	827	843
Total revenue	19,289	20,238	37,443	38,923
Cost:
Services	8,523	8,691	17,076	17,074
Sales	1,684	1,582	3,234	2,960
Financing	289	263	568	501
Total cost	10,495	10,536	20,878	20,535
Gross profit	8,794	9,702	16,565	18,388
Expense and other (income):
Selling, general and administrative	5,160	5,349	10,312	11,361
Research, development and engineering	1,484	1,465	3,018	2,923
Intellectual property and custom development income	(365)	(365)	(810)	(582)
Other (income) and expense	(76)	37	(104)	289
Interest expense	147	167	283	315
Total expense and other (income)	6,351	6,653	12,699	14,306
Income from continuing operations before income taxes	2,443	3,049	3,867	4,082
Provision for/(benefit from) income taxes	111	544	(218)	(439)
Income from continuing operations	2,332	2,505	4,085	4,521
Loss from discontinued operations, net of tax	(1)	0	(3)	(3)
Net income	$ 2,331	$ 2,504	$ 4,082	$ 4,518
Assuming dilution:
Continuing operations (in dollars per share)	$ 2.48	$ 2.61	$ 4.32	$ 4.69
Discontinued operations (in dollars per share)	0.00	0.00	0.00	0.00
Total (in dollars per share)	2.48	2.61	4.32	4.69
Basic:
Continuing operations (in dollars per share)	2.49	2.62	4.35	4.71
Discontinued operations (in dollars per share)	0.00	0.00	0.00	0.00
Total (in dollars per share)	$ 2.49	$ 2.62	$ 4.35	$ 4.71
Weighted-average number of common shares outstanding:
Assuming dilution (in shares)	939.6	960.5	943.7	962.4
Basic (in shares)	934.9	957.4	938.7	959.5
Cash dividend per common share	$ 1.50	$ 1.40	$ 2.90	$ 2.70