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Segments - Pre-Tax Income Reconciliation (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2017
Mar. 31, 2016
Pre-tax Income from continuing operations    
Amortization of acquired intangible assets $ (249) $ (211)
Acquisition-related (charges)/income (13) 27
Non-operating retirement-related (costs)/income (378) (142)
Income from continuing operations before income taxes 1,424 1,034
Business Segments    
Pre-tax Income from continuing operations    
Income from continuing operations before income taxes 2,377 1,837
Internal transactions    
Pre-tax Income from continuing operations    
Income from continuing operations before income taxes (227) (355)
Unallocated corporate amounts    
Pre-tax Income from continuing operations    
Income from continuing operations before income taxes $ (87) $ (122)