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Financial Instruments - Derivatives, Other Information (Details)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2017
USD ($)
instrument
Dec. 31, 2016
USD ($)
instrument
Derivative instruments in cash flow hedging relationships | Forward-starting interest rate swaps    
Derivative Financial Instruments    
Number of derivative instruments outstanding | instrument 0 0
Derivative instruments in cash flow hedging relationships | Forward-starting interest rate swaps | Maximum    
Derivative Financial Instruments    
Net gains (losses) before taxes in other comprehensive income/(loss), cash flow hedges $ 1 $ 1
Gains (losses) expected to be reclassified to net income within the next 12 months $ 1 1
Derivative instruments in cash flow hedging relationships | Foreign exchange forward contracts    
Derivative Financial Instruments    
Maximum length of time hedged 4 years  
Notional amount $ 8,100 $ 8,300
Average remaining maturity 8 months 12 days 8 months 12 days
Net gains (losses) before taxes in other comprehensive income/(loss), cash flow hedges $ 342 $ 462
Gains (losses) expected to be reclassified to net income within the next 12 months $ 245 397
Derivative instruments in cash flow hedging relationships | Cross-currency swaps    
Derivative Financial Instruments    
Maximum length of time hedged 9 years  
Notional amount $ 1,400 1,400
Net gains (losses) before taxes in other comprehensive income/(loss), cash flow hedges 19 29
Gains (losses) expected to be reclassified to net income within the next 12 months 27 27
Net investment hedge    
Derivative Financial Instruments    
Notional amount $ 6,400 $ 6,700
Average remaining maturity 2 months 12 days 2 months 12 days
Designated as hedging instruments | Interest rate swaps    
Derivative Financial Instruments    
Notional amount $ 7,300 $ 7,300
Average remaining maturity 6 years 6 years 2 months 12 days
Derivative instruments not designated as hedging instruments | Foreign exchange contracts    
Derivative Financial Instruments    
Notional amount $ 10,100 $ 12,700
Derivative instruments not designated as hedging instruments | Foreign exchange contracts | Maximum    
Derivative Financial Instruments    
Term of contract 1 year  
Derivative instruments not designated as hedging instruments | Economic hedge of compensation obligations    
Derivative Financial Instruments    
Notional amount $ 1,200 $ 1,200
Derivative instruments not designated as hedging instruments | Warrants qualifying as derivatives    
Derivative Financial Instruments    
Number of derivative instruments outstanding | instrument
Derivative instruments not designated as hedging instruments | Credit default swaps    
Derivative Financial Instruments    
Number of derivative instruments outstanding | instrument 0 0
Derivative instruments not designated as hedging instruments | Economic hedge of investment securities    
Derivative Financial Instruments    
Number of derivative instruments outstanding | instrument 0 0