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Segments - Pre-Tax Income Reconciliation (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2016
Sep. 30, 2015
Sep. 30, 2016
Sep. 30, 2015
Pre-tax Income from continuing operations        
Amortization of acquired intangible assets $ (265) $ (162) $ (742) $ (492)
Acquisition-related (charges)/income (4) (4) (1) (11)
Non-operating retirement-related (costs)/income (139) (204) (444) (831)
Income from continuing operations before income taxes 3,263 3,621 7,345 10,846
Business Segments        
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes 3,897 4,387 9,636 13,444
Internal transactions        
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes (185) (362) (873) (1,175)
Unallocated corporate amounts        
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes $ (42) $ (35) $ (230) $ (88)