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Financial Instruments - Derivatives, Other Information (Details)
$ in Millions
9 Months Ended 12 Months Ended
Sep. 30, 2016
USD ($)
instrument
Dec. 31, 2015
USD ($)
instrument
Derivative instruments in cash flow hedging relationships | Forward-starting interest rate swaps    
Derivative [Line Items]    
Number of derivative instruments outstanding | instrument 0 0
Derivative instruments in cash flow hedging relationships | Forward-starting interest rate swaps | Maximum    
Derivative [Line Items]    
Net gains (losses) before taxes in other comprehensive income/(loss), cash flow hedges of borrowings $ 1 $ 1
Gains (losses) expected to be reclassified to net income within the next 12 months $ 1 1
Derivative instruments in cash flow hedging relationships | Foreign exchange forward contracts    
Derivative [Line Items]    
Maximum length of time hedged 4 years  
Notional amount $ 7,800 $ 8,200
Average remaining maturity 7 months 6 days 8 months 12 days
Net gains (losses) before taxes in other comprehensive income/(loss), cash flow hedges of borrowings $ (45) $ 147
Gains (losses) expected to be reclassified to net income within the next 12 months $ (108) 121
Derivative instruments in cash flow hedging relationships | Cross-currency swaps    
Derivative [Line Items]    
Maximum length of time hedged 9 years  
Notional amount $ 1,400 0
Net gains (losses) before taxes in other comprehensive income/(loss), cash flow hedges of borrowings (4) (2)
Gains (losses) expected to be reclassified to net income within the next 12 months 25  
Derivative instruments in cash flow hedging relationships | Cross-currency swaps | Maximum    
Derivative [Line Items]    
Gains (losses) expected to be reclassified to net income within the next 12 months   (1)
Net investment hedge    
Derivative [Line Items]    
Notional amount $ 9,100 $ 5,500
Average remaining maturity 2 months 12 days 2 months 12 days
Designated as hedging instruments | Interest rate swaps    
Derivative [Line Items]    
Notional amount $ 7,300 $ 7,300
Average remaining maturity 6 years 6 months 7 years 2 months 12 days
Derivative instruments not designated as hedging instruments | Foreign exchange contracts    
Derivative [Line Items]    
Notional amount $ 13,700 $ 11,700
Derivative instruments not designated as hedging instruments | Foreign exchange contracts | Maximum    
Derivative [Line Items]    
Term of contract 1 year  
Derivative instruments not designated as hedging instruments | Economic hedge of compensation obligations    
Derivative [Line Items]    
Notional amount $ 1,200 $ 1,200
Derivative instruments not designated as hedging instruments | Warrants qualifying as derivatives    
Derivative [Line Items]    
Number of derivative instruments outstanding | instrument 0 0
Derivative instruments not designated as hedging instruments | Credit default swaps    
Derivative [Line Items]    
Number of derivative instruments outstanding | instrument 0 0
Derivative instruments not designated as hedging instruments | Economic hedge of investment securities    
Derivative [Line Items]    
Number of derivative instruments outstanding | instrument 0  
Derivative instruments not designated as hedging instruments | Economic hedge of investment securities | Maximum    
Derivative [Line Items]    
Notional amount   $ 100