CONSOLIDATED STATEMENT OF EARNINGS (USD $) In Millions, except Per Share data, unless otherwise specified	3 Months Ended
	Mar. 31, 2012		Mar. 31, 2011
Revenue:
Services	$ 14,820		$ 14,696
Sales	9,356		9,387
Financing	497		524
Total revenue	24,673		24,607
Cost:
Services	9,985		10,116
Sales	3,325		3,390
Financing	244		243
Total cost	13,555	[1]	13,749
Gross profit	11,118		10,858
Expense and other income:
Selling, general and administrative	5,886		5,826
Research, development and engineering	1,601		1,587
Intellectual property and custom development income	(255)		(262)
Other (income) and expense	(58)		(202)
Interest expense	110		93
Total expense and other income	7,283	[1]	7,041	[1]
Income before income taxes	3,836	[1]	3,817
Provision for income taxes	769		954
Net income	$ 3,066	[1]	$ 2,863
Earnings per share of common stock:
Assuming dilution (in dollars per share)	$ 2.61		$ 2.31
Basic (in dollars per share)	$ 2.65		$ 2.34
Weighted-average number of common shares outstanding: (millions)
Assuming dilution (in shares)	1,174.2		1,240.0
Basic (in shares)	1,159.1		1,222.2
Cash dividend per common share (in dollars per share)	$ 0.75		$ 0.65

[1] Amounts may not add due to rounding.