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Commitments (Details) (USD $)
In Millions
6 Months Ended
Jun. 30, 2011
Jun. 30, 2010
Jun. 30, 2011
Extended lines of credit
Dec. 31, 2010
Extended lines of credit
Jun. 30, 2011
Financing for client purchase agreements
Dec. 31, 2010
Financing for client purchase agreements
Jun. 30, 2011
Financial guarantees
Dec. 31, 2010
Financial guarantees
Commitments, guarantees:                
Unused amounts in lines of credit to third-party entities and commitments for future financing to clients     $ 3,664 $ 3,415 $ 2,891 $ 2,825    
Guarantor obligations, maximum exposure             47 48
Movement in standard warranty liability                
Beginning Balance 375 316            
Current period accruals 203 189            
Accrual adjustments to reflect actual experience 18 20            
Charges incurred (215) (217)            
Ending Balance $ 381 $ 308