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Financing Receivables - Components of Financing Receivables (Details) - USD ($)
$ in Millions
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Components of the company's financing receivables      
Financing receivables, gross $ 32,348 $ 32,087  
Unearned income (1,195) (1,210)  
Recorded Investment 31,153 30,877  
Allowance for credit losses (292) (336)  
Unguaranteed residual value 589 630  
Guaranteed residual value 85 100  
Total financing receivables, net 31,536 31,272  
Current portion 22,388 21,721  
Noncurrent portion 9,148 9,550  
Financing receivables pledged as collateral for borrowings 710 773  
Financing receivables held for sale 0 0  
Lease receivables      
Components of the company's financing receivables      
Financing receivables, gross 6,846 7,128  
Unearned income (526) (535)  
Recorded Investment 6,320 6,593  
Allowance for credit losses (99) (103) $ (133)
Unguaranteed residual value 589 630  
Guaranteed residual value 85 100  
Total financing receivables, net 6,895 7,220  
Current portion 2,834 2,900  
Noncurrent portion $ 4,061 4,320  
Scheduled maturities of minimum lease payments outstanding as a percentage of the total, 2019 44.00%    
Scheduled maturities of minimum lease payments outstanding as a percentage of the total, 2020 26.00%    
Scheduled maturities of minimum lease payments outstanding as a percentage of the total, 2021 18.00%    
Scheduled maturities of minimum lease payments outstanding as a percentage of the total, 2022 9.00%    
Scheduled maturities of minimum lease payments outstanding as a percentage of the total, 2023 and beyond 3.00%    
Commercial financing receivables      
Components of the company's financing receivables      
Financing receivables, gross $ 11,889 11,649  
Unearned income (37) (32)  
Recorded Investment 11,852 11,617  
Allowance for credit losses (13) (21)  
Total financing receivables, net 11,838 11,596  
Current portion 11,838 11,596  
Loan receivables      
Components of the company's financing receivables      
Financing receivables, gross 13,614 13,311  
Unearned income (632) (644)  
Recorded Investment 12,981 12,667  
Allowance for credit losses (179) (211) $ (276)
Total financing receivables, net 12,802 12,456  
Current portion 7,716 7,226  
Noncurrent portion $ 5,086 $ 5,230