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Financial Instruments - Derivatives, Other Information (Details)
$ in Millions
12 Months Ended
Dec. 31, 2018
USD ($)
instrument
Dec. 31, 2017
USD ($)
instrument
Derivative instruments in fair value hedges | Interest rate swaps    
Derivative Financial Instruments    
Notional amount $ 7,563 $ 9,138
Average remaining maturity 3 years 6 months 4 years 9 months 18 days
Derivative instruments in cash flow hedges | Interest rate swaps    
Derivative Financial Instruments    
Notional amount $ 0 $ 0
Derivative instruments in cash flow hedges | Forward-starting interest rate swaps    
Derivative Financial Instruments    
Maximum length of time hedged 30 years  
Notional amount $ 5,500 0
Net gains (losses) before taxes in other comprehensive income/(loss), cash flow hedges (35)  
Gains (losses) expected to be reclassified to net income within the next 12 months $ 0  
Derivative instruments in cash flow hedges | Foreign exchange forward contracts    
Derivative Financial Instruments    
Maximum length of time hedged 4 years  
Notional amount $ 9,800 $ 7,800
Average remaining maturity 9 months 18 days 8 months 12 days
Net gains (losses) before taxes in other comprehensive income/(loss), cash flow hedges $ 342 $ 27
Gains (losses) expected to be reclassified to net income within the next 12 months $ 266  
Derivative instruments in cash flow hedges | Cross-currency swaps    
Derivative Financial Instruments    
Maximum length of time hedged 10 years  
Notional amount $ 6,500 6,500
Net gains (losses) before taxes in other comprehensive income/(loss), cash flow hedges 75 42
Gains (losses) expected to be reclassified to net income within the next 12 months 189  
Instruments in net investment hedges    
Derivative Financial Instruments    
Notional amount $ 6,400 $ 7,000
Average remaining maturity 2 months 12 days 2 months 12 days
Not designated as hedging instruments - economic hedges | Foreign exchange contracts    
Derivative Financial Instruments    
Notional amount $ 5,200 $ 11,500
Not designated as hedging instruments - economic hedges | Foreign exchange contracts | Maximum    
Derivative Financial Instruments    
Term of contract 1 year  
Not designated as hedging instruments - economic hedges | Equity contracts hedging employee compensation obligations    
Derivative Financial Instruments    
Notional amount $ 1,200 $ 1,300
Not designated as hedging instruments - economic hedges | Equity contracts hedging investment securities    
Derivative Financial Instruments    
Number of derivative instruments outstanding | instrument 0 0
Not designated as hedging instruments - economic hedges | Warrants qualifying as derivatives    
Derivative Financial Instruments    
Number of derivative instruments outstanding | instrument 0 0
Not designated as hedging instruments - economic hedges | Credit default swaps    
Derivative Financial Instruments    
Number of derivative instruments outstanding | instrument 0 0