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SEGMENT INFORMATION- Pre-Tax Income Reconciliation (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Pre-tax income from continuing operations      
Amortization of acquired intangible assets $ (945) $ (998) $ (677)
Acquisition-related (charges)/income (52) (5) (26)
Non-operating retirement-related (costs)/income (1,468) (598) (1,050)
Income from continuing operations before income taxes 11,400 12,330 15,945
Business Segments      
Pre-tax income from continuing operations      
Income from continuing operations before income taxes 14,977 15,380 19,602
Internal transactions      
Pre-tax income from continuing operations      
Income from continuing operations before income taxes (726) (1,160) (1,675)
Unallocated corporate amounts      
Pre-tax income from continuing operations      
Income from continuing operations before income taxes $ (385) $ (290) $ (230)