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Segments (Operating Profit Reconciliation) (Details 3) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Pre-tax Income from continuing operations      
Income from continuing operations before income taxes $ 15,945 $ 19,986 $ 20,244
Total reportable segments      
Pre-tax Income from continuing operations      
Income from continuing operations before income taxes 19,670 22,262 23,687
Pre-tax reconciliations items      
Pre-tax Income from continuing operations      
Amortization of acquired intangible assets (677) (791) (758)
Acquisition-related charges (26) (12) (46)
Non-operating retirement-related (costs)/income (1,050) (353) (1,062)
Elimination of internal transactions      
Pre-tax Income from continuing operations      
Income from continuing operations before income taxes (1,859) (1,914) (1,480)
Unallocated corporate amounts      
Pre-tax Income from continuing operations      
Income from continuing operations before income taxes $ (114) $ 795 $ (98)