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Financing Receivables (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended 12 Months Ended 12 Months Ended 12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2013
Net investment in sales-type and direct financing leases
Dec. 31, 2012
Net investment in sales-type and direct financing leases
Dec. 31, 2013
Net investment in sales-type and direct financing leases
Minimum
Dec. 31, 2013
Net investment in sales-type and direct financing leases
Maximum
Dec. 31, 2013
Commercial financing receivables
Dec. 31, 2012
Commercial financing receivables
Dec. 31, 2013
Commercial financing receivables
Minimum
Dec. 31, 2013
Commercial financing receivables
Maximum
Dec. 31, 2013
Client loan receivables
Dec. 31, 2012
Client loan receivables
Dec. 31, 2013
Client loan receivables
Minimum
Dec. 31, 2013
Client loan receivables
Maximum
Dec. 31, 2013
Installment payment receivables
Dec. 31, 2012
Installment payment receivables
Dec. 31, 2013
Installment payment receivables
Minimum
Dec. 31, 2013
Installment payment receivables
Maximum
Financing receivables:                                      
Financing receivables used as collateral for non-recourse borrowings $ 769 $ 650                                  
Financing receivables held for sale 0 0                                  
Financing receivables, current                                      
Financing receivables, net, current 19,787 18,038   4,004 3,862     8,541 7,750     5,854 5,395     1,389 1,031    
Financing receivables, noncurrent                                      
Financing receivables, net, noncurrent 12,755 12,812   5,700 6,107        5     6,360 5,966     695 733    
Financing receivables                                      
Financing receivable, payment terms           2 years 6 years     30 days 90 days     1 year 7 years     1 year 3 years
Sales-type and direct financing leases, unguaranteed residual value       737 794                            
Sales-type and direct financing leases, unearned income       672 728                            
Allowance for credit losses $ 365 $ 318 $ 307 $ 123 $ 114     $ 23 $ 46     $ 201 $ 155     $ 41 $ 39    
Scheduled maturities of minimum lease payments outstanding as a percentage of the total, 2014       44.00%                              
Scheduled maturities of minimum lease payments outstanding as a percentage of the total, 2015       30.00%                              
Scheduled maturities of minimum lease payments outstanding as a percentage of the total, 2016       17.00%                              
Scheduled maturities of minimum lease payments outstanding as a percentage of the total, 2017       6.00%                              
Scheduled maturities of minimum lease payments outstanding as a percentage of the total, 2018 and beyond       3.00%