Financing Receivables (Tables)

12 Months Ended

Dec. 31, 2013

Financing Receivables

Financing receivables, net of allowances for credit losses, including residual values

($ in millions)
At December 31:		2013		2012
Current
	Net investment in sales-type and direct financing leases	$	4,004	$	3,862
	Commercial financing receivables		8,541		7,750
	Client loan receivables		5,854		5,395
	Installment payment receivables		1,389		1,031
Total		$	19,787	$	18,038
Noncurrent
	Net investment in sales-type and direct financing leases	$	5,700	$	6,107
	Commercial financing receivables		—		5
	Client loan receivables		6,360		5,966
	Installment payment receivables		695		733
Total		$	12,755	$	12,812

Schedule of financing receivables and allowance for credit losses by portfolio segment

($ in millions)
		Major		Growth
At December 31, 2013:		Markets		Markets		Total
Financing receivables
	Lease receivables	$	6,796	$	2,200	$	8,996
	Loan receivables		10,529		4,012		14,542
Ending balance		$	17,325	$	6,212	$	23,537
Collectively evaluated for impairment		$	17,206	$	6,013	$	23,219
Individually evaluated for impairment		$	119	$	199	$	318
Allowance for credit losses:
Beginning balance at January 1, 2013
	Lease receivables	$	59	$	55	$	114
	Loan receivables		121		84		204
Total		$	180	$	138	$	318
	Write-offs		(23)		(10)		(33)
	Provision		(21)		105		84
	Other		1		(6)		(5)
Ending balance at December 31, 2013		$	137	$	228	$	365
	Lease receivables	$	42	$	80	$	123
	Loan receivables	$	95	$	147	$	242
Collectively evaluated for impairment		$	45	$	48	$	93
Individually evaluated for impairment		$	93	$	179	$	272

($ in millions)
		Major		Growth
At December 31, 2012:		Markets		Markets		Total
Financing receivables
	Lease receivables	$	7,036	$	2,138	$	9,174
	Loan receivables		9,666		3,670		13,336
Ending balance		$	16,701	$	5,808	$	22,510
Collectively evaluated for impairment		$	16,570	$	5,684	$	22,254
Individually evaluated for impairment		$	131	$	125	$	256
Allowance for credit losses:
Beginning balance at January 1, 2012
	Lease receivables	$	79	$	40	$	118
	Loan receivables		125		64		189
Total		$	203	$	104	$	307
	Write-offs		(14)		(1)		(15)
	Provision		(9)		38		28
	Other		0		(2)		(2)
Ending balance at December 31, 2012		$	180	$	138	$	318
	Lease receivables	$	59	$	55	$	114
	Loan receivables	$	121	$	84	$	204
Collectively evaluated for impairment		$	69	$	29	$	98
Individually evaluated for impairment		$	111	$	109	$	220

Schedule of recorded investment in financing receivables which are on Non-Accrual Status

($ in millions)
At December 31:	2013		2012
Major markets	$	25	$	27
Growth markets		34		21
Total lease receivables	$	59	$	47
Major markets	$	40	$	67
Growth markets		92		25
Total loan receivables	$	132	$	92
Total receivables	$	191	$	139

Schedule of impaired client loan receivables

($ in millions)
	Recorded		Related
At December 31, 2013:	Investment		Allowance
Major markets	$	79	$	67
Growth markets		122		116
Total	$	201	$	183

($ in millions)
	Recorded		Related
At December 31, 2012:	Investment		Allowance
Major markets	$	88	$	77
Growth markets		72		65
Total	$	160	$	143

($ in millions)
					Interest
	Average		Interest		Income
	Recorded		Income		Recognized on
For the year ended December 31, 2013:	Investment		Recognized		Cash Basis
Major markets	$	76	$	0	$	0
Growth markets		97		0		0
Total	$	173	$	0	$	0

($ in millions)
					Interest
	Average		Interest		Income
	Recorded		Income		Recognized on
For the year ended December 31, 2012:	Investment		Recognized		Cash Basis
Major markets	$	90	$	0	$	0
Growth markets		65		0		0
Total	$	156	$	0	$	0

Schedule of gross recorded investment by credit quality indicator

Lease Receivables
($ in millions)
		Major		Growth
At December 31, 2013:		Markets		Markets
Credit Rating
	AAA – AA-	$	743	$	68
	A+ – A-		1,513		168
	BBB+ – BBB-		2,111		957
	BB+ – BB		1,393		350
	BB- – B+		595		368
	B – B-		365		214
	CCC+ – D		76		74
Total		$	6,796	$	2,200

Loan Receivables
($ in millions)
		Major		Growth
At December 31, 2013:		Markets		Markets
Credit Rating
	AAA – AA-	$	1,151	$	125
	A+ – A-		2,344		307
	BBB+ – BBB-		3,271		1,745
	BB+ – BB		2,158		638
	BB- – B+		922		672
	B – B-		565		391
	CCC+ – D		118		134
Total		$	10,529	$	4,012

Lease Receivables
($ in millions)
		Major		Growth
At December 31, 2012:		Markets		Markets
Credit Rating
	AAA – AA-	$	646	$	86
	A+ – A-		1,664		223
	BBB+ – BBB-		2,285		776
	BB+ – BB		1,367		450
	BB- – B+		552		418
	B – B-		399		127
	CCC+ – D		124		58
Total		$	7,036	$	2,138

Loan Receivables
($ in millions)
		Major		Growth
At December 31, 2012:		Markets		Markets
Credit Rating
	AAA – A-	$	887	$	148
	A+ – A-		2,286		382
	BBB+ – BBB-		3,139		1,333
	BB+ – BB		1,878		773
	BB- – B+		758		718
	B – B-		548		218
	CCC+ – D		170		99
Total		$	9,666	$	3,670

Schedule of past due financing receivables

($ in millions)
							Recorded
	Total				Total		Investment
	Past Due				Financing		> 90 Days
At December 31, 2013:	> 90 days*		Current		Receivables		and Accruing
Major markets	$	6	$	6,789	$	6,796	$	5
Growth markets		19		2,181		2,200		11
Total lease receivables	$	25	$	8,970	$	8,996	$	16
Major markets	$	9	$	10,520	$	10,529	$	6
Growth markets		34		3,979		4,012		18
Total loan receivables	$	43	$	14,499	$	14,542	$	25
Total	$	68	$	23,469	$	23,537	$	41
* Does not include accounts that are fully reserved.

($ in millions)
							Recorded
	Total				Total		Investment
	Past Due				Financing		> 90 Days
At December 31, 2012:	> 90 days*		Current		Receivables		and Accruing
Major markets	$	8	$	7,028	$	7,036	$	5
Growth markets		11		2,127		2,138		8
Total lease receivables	$	20	$	9,154	$	9,174	$	13
Major markets	$	27	$	9,639	$	9,666	$	8
Growth markets		36		3,634		3,670		31
Total loan receivables	$	63	$	13,273	$	13,336	$	39
Total	$	82	$	22,428	$	22,510	$	52
* Does not include accounts that are fully reserved.