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Equity Activity (Details) (USD $)
In Millions, except Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2011
Dec. 31, 2010
Dec. 31, 2009
Equity Activity      
Common stock, Shares authorized (in shares) 4,687,500,000 4,687,500,000  
Common stock, par value (in dollars per share) $ 0.20 $ 0.20  
Common stock, outstanding (in shares) 1,163,182,565    
Preferred stock, shares authorized (in shares) 150,000,000    
Preferred stock, par value (in dollars per share) $ 0.01    
Common stock repurchased (in shares) 88,683,716 117,721,650 68,650,727
Common stock repurchased (in dollars) $ 15,034 $ 15,419 $ 7,534
Common stock repurchase authorization available (in dollars) 8,660    
Common stock issued under employee plans, (in shares) 20,669,785 34,783,386 30,034,808
Issue of treasury shares as a result of exercises of stock options (in shares) 4,920,198 7,929,318 6,408,265
Purchases of treasury stock under employee plans (in shares) 1,717,246 2,334,932 1,550,846
Value of common shares remitted by employees in order to satisfy tax withholding requirements 289 297 161
Other comprehensive income/(loss), before tax:      
Foreign currency translation adjustments, before tax (693) 712 1,675
Net changes related to available-for-sale securities, before tax      
Unrealized gains/(losses) arising during the period, before tax (14) 70 118
Reclassification of (gains)/losses to net income, before tax (231) 0 64
Subsequent changes in previously impaired securities arising during the period, before tax 4 8  
Total net changes related to available-for-sale securities (241) 78 182
Unrealized gains/(losses) on cash flow hedges, before tax      
Unrealized gains/(losses) arising during the period, before tax (266) 371 (718)
Reclassification of (gains)/losses to net income, before tax 511 203 (94)
Total unrealized gains/(losses) on cash flow hedges 245 573 (812)
Retirement-related benefit plans, before tax      
Prior service costs/(credits), before tax (28) 28 375
Net (losses)/gains arising during the period, before tax (5,463) (2,728) 1,433
Curtailments and settlements, before tax 11 10 (125)
Amortization of prior service (credits)/cost, before tax (157) (183) (162)
Amortization of net gains/(losses),before tax 1,847 1,249 1,105
Total retirement-related benefit plans (3,790) (1,624) 2,626
Other comprehensive income/(loss), before tax (Note L) (4,479) (260) 3,671
Other comprehensive income, tax      
Foreign currency translation adjustments, tax (18) (69) 57
Net changes related to available-for-sale securities, tax      
Unrealized gains/(losses) arising during the period, tax 5 (24) (47)
Reclassification of (gains)/losses to net income, tax 88 0 (24)
Subsequent changes in previously impaired securities arising during the period, tax (1) (3)  
Total net changes related to available-for-sale securities, tax 91 (27) (71)
Unrealized gains/(losses) on cash flow hedges, tax      
Unrealized gains/(losses) arising during the period, tax 105 (120) 224
Reclassification of (gains)/losses to net income, tax (182) (68) 32
Total unrealized gains/(losses) on cash flow hedges, tax (77) (188) 256
Retirement-related benefit plans, tax      
Prior service costs/(credits), tax 7 (8) (146)
Net (losses)/gains arising during the period, tax 1,897 1,016 (439)
Curtailments and settlements, tax (3) (3) 33
Amortization of prior service (credits)/cost, tax 62 67 55
Amortization of net gains/(losses), tax (619) (441) (402)
Total retirement-related benefit plans, tax 1,343 632 (898)
Other comprehensive income/(loss), tax 1,339 348 (656)
Other comprehensive income/(loss), net of tax:      
Foreign currency translation adjustments, net of tax (711) 643 1,732
Net changes related to available-for-sale securities, net of tax      
Unrealized gains/(losses) arising during the period, net of tax (9) 46 72
Reclassification of (gains)/losses to net income, net of tax 143 0 (39)
Subsequent changes in previously impaired securities arising during the period, net of tax 3 5  
Total net changes related to available-for-sale securities, net of tax (150) 51 111
Unrealized gains/(losses) on cash flow hedges, net of tax      
Unrealized gains/(losses) arising during the period, net of tax (162) 251 (493)
Reclassification of (gains)/losses to net income, net of tax 329 134 (63)
Total unrealized gains/(losses) on cash flow hedges, net of tax 167 385 (556)
Retirement-related benefit plans, net of tax      
Prior service costs/(credits), net of tax (22) 20 229
Net (losses)/gains arising during the period, net of tax (3,566) (1,712) 994
Curtailments and settlements, net of tax 7 7 (93)
Amortization of prior service (credits)/cost, net of tax (94) (116) (107)
Amortization of net gains/(losses), net of tax 1,227 808 704
Total retirement-related benefit plans, net of tax (2,448) (992) 1,727
Other comprehensive income/(loss) (Note L) $ (3,142) $ 87 $ 3,015