Financing Receivables (Tables)

12 Months Ended

Dec. 31, 2011

Financing Receivables

Financing receivables, net of allowances for credit losses, including residual values

($ in millions)

At December 31:	2011		2010
Current
Net investment in sales-type and direct financing leases	$	3,765	$	3,945
Commercial financing receivables	7,095		6,777
Client loan receivables	5,195		4,718
Installment payment receivables	846		816
Total	$	16,901	$	16,257
Noncurrent
Net investment in sales-type and direct financing leases	$	5,406	$	5,384
Commercial financing receivables	34		43
Client loan receivables	4,925		4,734
Installment payment receivables	410		388
Total	$	10,776	$	10,548

Schedule of financing receivables and allowance for credit losses by portfolio segment

($ in millions)

	Major			Growth
At December 31, 2011:	Markets			Markets			Total
Financing receivables
Lease receivables	$	6,510		$	1,921		$	8,430
Loan receivables	9,077			2,552			11,629
Ending balance	$	15,587		$	4,472		$	20,060
Collectively evaluated for impairment	$	15,321		$	4,370		$	19,692
Individually evaluated for impairment	$	266		$	102		$	368
Allowance for credit losses
Beginning balance at January 1, 2011
Lease receivables	$	84		$	42		$	126
Loan receivables	150			76			226
Total	$	234		$	119		$	353
Write-offs	(68		)	(16		)	(84		)
Provision	39			5			44
Other	(1		)	(4		)	(5		)
Ending balance at December 31, 2011	$	203		$	104		$	307
Lease receivables	$	79		$	40		$	118
Loan receivables	$	125		$	64		$	189
Collectively evaluated for impairment	$	82		$	15		$	96
Individually evaluated for impairment	$	122		$	89		$	211

($ in millions)

	Major		Growth
At December 31, 2010:	Markets		Markets		Total
Financing receivables
Lease receivables	$	6,562	$	1,983	$	8,545
Loan receivables	9,087		1,993		11,080
Ending balance	$	15,650	$	3,975	$	19,625
Collectively evaluated for impairment	$	15,199	$	3,794	$	18,993
Individually evaluated for impairment	$	451	$	181	$	632
Allowance for credit losses
Lease receivables*	$	84	$	42	$	126
Loan receivables*	150		76		226
Ending balance at December 31, 2010	$	234	$	119	$	353
Collectively evaluated for impairment	$	60	$	11	$	71
Individually evaluated for impairment	$	174	$	108	$	282

* Reclassified to conform with 2011 presentation.

Schedule of recorded investment in financing receivables which are on Non-Accrual Status

($ in millions)

At December 31:	2011		2010
Major markets	$	46	$	69
Growth markets	20		33
Total lease receivables	$	66	$	101
Major markets	$	75	$	141
Growth markets	24		123
Total loan receivables	$	99	$	264
Total receivables	$	165	$	366

Schedule of impaired client loan receivables

($ in millions)

	Recorded		Related
At December 31, 2011:	Investment		Allowance
Major markets	$	110	$	70
Growth markets	62		53
Total	$	172	$	123

($ in millions)

	Recorded		Related
At December 31, 2010:	Investment		Allowance
Major markets	$	196	$	119
Growth markets	132		68
Total	$	328	$	187

($ in millions)

					Interest
					Income
	Average		Interest		Recognized
	Recorded		Income		on Cash
At December 31, 2011:	Investment		Recognized		Basis
Major markets	$	142	$	2	$	0
Growth markets	90		0		0
Total	$	232	$	3	$	0

Schedule of gross recorded investment by credit quality indicator

Lease Receivables

($ in millions)

	Major		Growth
At December 31, 2011:	Markets		Markets
Credit rating
Aaa–Aa3	$	697	$	139
A1–A3	1,459		306
Baa1–Baa3	2,334		654
Ba1–Ba2	1,118		457
Ba3–B1	534		252
B2–B3	260		97
Caa–D	108		15
Total	$	6,510	$	1,921

Loan Receivables

($ in millions)

	Major		Growth
At December 31, 2011:	Markets		Markets
Credit rating
Aaa–Aa3	$	971	$	185
A1–A3	2,034		407
Baa1–Baa3	3,255		869
Ba1–Ba2	1,559		607
Ba3–B1	744		335
B2–B3	362		129
Caa–D	151		20
Total	$	9,077	$	2,552

Lease Receivables*

($ in millions)

	Major		Growth
At December 31, 2010:	Markets		Markets
Credit rating
Aaa–Aa3	$	794	$	173
A1–A3	1,463		182
Baa1–Baa3	2,494		837
Ba1–Ba2	899		403
Ba3–B1	518		242
B2–B3	230		93
Caa–D	164		54
Total	$	6,562	$	1,983

* Reclassified to conform with 2011 presentation.

Loan Receivables*

($ in millions)

	Major		Growth
At December 31, 2010:	Markets		Markets
Credit rating
Aaa–Aa3	$	1,100	$	173
A1–A3	2,026		183
Baa1–Baa3	3,453		841
Ba1–Ba2	1,245		405
Ba3–B1	718		243
B2–B3	318		94
Caa–D	227		54
Total	$	9,087	$	1,993

* Reclassified to conform with 2011 presentation.

Schedule of past due financing receivables

($ in millions)

							Recorded
	Total				Total		Investment
	Past Due				Financing		> 90 Days
At December 31, 2011:	> 90 Days*		Current		Receivables		and Accruing
Major markets	$	6	$	6,504	$	6,510	$	6
Growth markets	9		1,911		1,921		6
Total lease receivables	$	16	$	8,415	$	8,430	$	12
Major markets	$	23	$	9,054	$	9,077	$	7
Growth markets	22		2,530		2,552		19
Total loan receivables	$	46	$	11,584	$	11,629	$	26
Total	$	62	$	19,998	$	20,060	$	38

* Does not include accounts that are fully reserved.

($ in millions)

							Recorded
	Total				Total		Investment
	Past Due				Financing		> 90 Days
At December 31, 2010:	> 90 Days*		Current		Receivables		and Accruing
Major markets	$	10	$	6,552	$	6,562	$	5
Growth markets	13		1,970		1,983		5
Total lease receivables	$	22	$	8,523	$	8,545	$	10
Major markets	$	11	$	9,076	$	9,087	$	4
Growth markets	32		1,961		1,993		17
Total loan receivables	$	43	$	11,037	$	11,080	$	21
Total	$	65	$	19,560	$	19,625	$	31

* Does not include accounts that are fully reserved.