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Consolidated Statement of Earnings (USD $)
In Millions, except Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2011
Dec. 31, 2010
Dec. 31, 2009
Revenue      
Services $ 60,721 $ 56,868 $ 55,128
Sales 44,063 40,736 38,300
Financing 2,132 2,267 2,331
Total revenue 106,916 99,870 95,758
Cost      
Services 40,740 38,383 37,146
Sales 14,973 14,374 13,606
Financing 1,065 1,100 1,220
Total cost 56,778 53,857 51,973
Gross profit 50,138 46,014 43,785
Expense and other income      
Selling, general and administrative 23,594 21,837 20,952
Research, development and engineering (Note O) 6,258 6,026 5,820
Intellectual property and custom development income (1,108) (1,154) (1,177)
Other (income) and expense (20) (787) (351)
Interest expense (Notes D&J) 411 368 402
Total expense and other income 29,135 26,291 25,647
Income before income taxes 21,003 19,723 18,138
Provision for income taxes (Note N) 5,148 4,890 4,713
Net income $ 15,855 $ 14,833 $ 13,425
Earnings per share of common stock      
Assuming dilution (in dollars per share) (Note P) $ 13.06 $ 11.52 $ 10.01
Basic (in dollars per share) (Note P) $ 13.25 $ 11.69 $ 10.12
Weighted-average number of common shares outstanding      
Assuming dilution (in shares) 1,213,767,985 1,287,355,388 1,341,352,754
Basic (in shares) 1,196,951,006 1,268,789,202 1,327,157,410