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Equity Activity - Reclassifications and Taxes (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Cost $ 6,970 $ 6,548 $ 20,481 $ 20,087
SG&A expense 4,748 4,911 14,661 14,823
Other (income) and expense (173) 2,244 (376) 1,694
Interest expense 492 429 1,457 1,288
Pension settlement charge   2,700 0 2,725
Pension settlement charge, net of tax   2,000    
Services        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Cost 5,224 5,048 15,506 15,414
Sales        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Cost 1,637 1,404 4,672 4,393
Financing        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Cost 109 95 303 281
Accumulated Other Comprehensive Income/(Loss)        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Other Comprehensive Income (Loss), before Tax 170 2,293 (1,355) 3,178
Other comprehensive income/(loss), Tax (Expense)/Benefit (112) (392) 641 (835)
Other comprehensive income/(loss) 58 1,900 (715) 2,343
Unrealized gains/(losses) arising during the period, Net of Tax Amount     (572) (100)
Reclassification/amortization, Net of Tax Amount     (142) 2,443
Foreign currency translation adjustments        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Other Comprehensive Income (Loss), before Tax (100) (330) (1,056) (273)
Other comprehensive income/(loss), Tax (Expense)/Benefit (40) 270 562 49
Other comprehensive income/(loss) (140) (60) (494) (224)
Unrealized gains/(losses) arising during the period, Net of Tax Amount     (494) (224)
Net Unrealized Gains/(Losses) on Available- For-Sale Securities        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Other Comprehensive Income (Loss), before Tax (2) 0 1 1
Other comprehensive income/(loss), Tax (Expense)/Benefit 0 0 0 0
Other comprehensive income/(loss) (1) 0 0 1
Unrealized gains/(losses) arising during the period, Before Tax Amount (2) 0 1 1
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit 0 0 0 0
Unrealized gains/(losses) arising during the period, Net of Tax Amount (1) 0 0 1
Net Unrealized Gains/(Losses) on Cash Flow Hedges        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Other Comprehensive Income (Loss), before Tax 113 (449) (769) (142)
Other comprehensive income/(loss), Tax (Expense)/Benefit (30) 116 197 37
Other comprehensive income/(loss) 84 (333) (572) (105)
Unrealized gains/(losses) arising during the period, Before Tax Amount 20 (215) (121) 64
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit (6) 57 34 (18)
Unrealized gains/(losses) arising during the period, Net of Tax Amount 14 (158) (87) 46
Reclassification/amortization, Net of Tax Amount     (485) (151)
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Cost of services        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Reclassification/amortization, Tax (Expense)/Benefit (2) 1 (3) 5
Reclassification/amortization, Net of Tax Amount 5 (4) 9 (14)
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Cost of sales        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Reclassification/amortization, Tax (Expense)/Benefit 0 1 1 10
Reclassification/amortization, Net of Tax Amount 0 (2) (1) (20)
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Cost of financing        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Reclassification/amortization, Tax (Expense)/Benefit 0 0 (1) (1)
Reclassification/amortization, Net of Tax Amount 1 1 2 4
Net Unrealized Gains/(Losses) on Cash Flow Hedges | SG&A expense        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Reclassification/amortization, Tax (Expense)/Benefit 0 0 0 3
Reclassification/amortization, Net of Tax Amount 1 0 (1) (7)
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Other (income) and expense        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Reclassification/amortization, Tax (Expense)/Benefit (20) 59 171 44
Reclassification/amortization, Net of Tax Amount 59 (175) (508) (132)
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Interest expense        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Reclassification/amortization, Tax (Expense)/Benefit (1) (2) (5) (6)
Reclassification/amortization, Net of Tax Amount 4 6 13 18
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassification out of Accumulated Other Comprehensive Income        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
SG&A expense 1 0 (1) (10)
Other (income) and expense 79 (234) (679) (176)
Interest expense 6 8 18 24
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassification out of Accumulated Other Comprehensive Income | Services        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Cost 7 (5) 12 (19)
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassification out of Accumulated Other Comprehensive Income | Sales        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Cost 0 (3) (2) (30)
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassification out of Accumulated Other Comprehensive Income | Financing        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Cost 1 2 3 5
Retirement-related benefit plans        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Other Comprehensive Income (Loss), before Tax 158 3,072 469 3,592
Other comprehensive income/(loss), Tax (Expense)/Benefit (43) (779) (118) (921)
Other comprehensive income/(loss) 115 2,293 351 2,672
Unrealized gains/(losses) arising during the period, Net of Tax Amount     8 78
Reclassification/amortization, Net of Tax Amount     343 2,594
Prior service costs/(credits)        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Unrealized gains/(losses) arising during the period, Before Tax Amount 0   0  
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit 0   0  
Unrealized gains/(losses) arising during the period, Net of Tax Amount 0   0  
Reclassification/amortization, Before Tax Amount (2) (2) (5) (5)
Reclassification/amortization, Tax (Expense)/Benefit 1 0 2 1
Reclassification/amortization, Net of Tax Amount (1) (1) (3) (4)
Net gains/(losses) arising during the period        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Unrealized gains/(losses) arising during the period, Before Tax Amount 0 100 0 101
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit 0 (25) 8 (23)
Unrealized gains/(losses) arising during the period, Net of Tax Amount 0 75 8 78
Reclassification/amortization, Before Tax Amount 158 246 466 765
Reclassification/amortization, Tax (Expense)/Benefit (43) (68) (126) (212)
Reclassification/amortization, Net of Tax Amount 115 178 341 554
Curtailments and settlements        
Reclassifications and Taxes Related to Items of Other Comprehensive Income        
Reclassification/amortization, Before Tax Amount 2 2,727 8 2,731
Reclassification/amortization, Tax (Expense)/Benefit 0 (686) (2) (687)
Reclassification/amortization, Net of Tax Amount $ 1 $ 2,041 $ 6 $ 2,044