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Derivative Financial Instruments - Effect of Hedge Activity on Income and Expense (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Derivative Instruments, Gain (Loss)    
Cost $ 6,510 $ 6,719
SG&A expense 4,886 4,974
Other (income) and expense (165) (317)
Interest expense 455 432
Gains/(losses) of total hedge activity 442 (287)
Cost of services    
Derivative Instruments, Gain (Loss)    
Gains/(losses) of total hedge activity (2) 4
Cost of sales    
Derivative Instruments, Gain (Loss)    
Gains/(losses) of total hedge activity 8 12
Cost of financing    
Derivative Instruments, Gain (Loss)    
Gains/(losses) of total hedge activity 0 (3)
SG&A expense    
Derivative Instruments, Gain (Loss)    
Gains/(losses) of total hedge activity (31) 74
Other (income) and expense    
Derivative Instruments, Gain (Loss)    
Gains/(losses) of total hedge activity 442 (287)
Interest expense    
Derivative Instruments, Gain (Loss)    
Gains/(losses) of total hedge activity 2 (15)
Services    
Derivative Instruments, Gain (Loss)    
Cost 5,002 5,239
Sales    
Derivative Instruments, Gain (Loss)    
Cost 1,404 1,381
Financing    
Derivative Instruments, Gain (Loss)    
Cost $ 104 $ 99