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Derivative Financial Instruments - Effect of Hedge Activity on Income and Expense (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Derivative Instruments, Gain (Loss)        
Cost $ 6,548 $ 6,729 $ 20,087 $ 20,446
SG&A expense 4,911 4,458 14,823 14,212
Other (income) and expense 2,244 (215) 1,694 (721)
Interest expense 429 412 1,288 1,202
Cost of services        
Derivative Instruments, Gain (Loss)        
Gains/(losses) of total hedge activity 5 (2) 19 (6)
Cost of sales        
Derivative Instruments, Gain (Loss)        
Gains/(losses) of total hedge activity 3 (5) 30 12
Cost of financing        
Derivative Instruments, Gain (Loss)        
Gains/(losses) of total hedge activity (2) (3) (9) (10)
SG&A expense        
Derivative Instruments, Gain (Loss)        
Gains/(losses) of total hedge activity 83 (58) 168 44
Other (income) and expense        
Derivative Instruments, Gain (Loss)        
Gains/(losses) of total hedge activity 428 (316) 1 (315)
Interest expense        
Derivative Instruments, Gain (Loss)        
Gains/(losses) of total hedge activity (11) (15) (45) (46)
Services        
Derivative Instruments, Gain (Loss)        
Cost 5,048 5,217 15,414 15,821
Sales        
Derivative Instruments, Gain (Loss)        
Cost 1,404 1,419 4,393 4,329
Financing        
Derivative Instruments, Gain (Loss)        
Cost $ 95 $ 94 $ 281 $ 297