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Revenue Recognition (Tables)
6 Months Ended
Jun. 30, 2024
Revenue from Contract with Customer [Abstract]  
Schedule of disaggregation of revenue
The following tables provide details of revenue by major products/service offerings and revenue by geography.
Revenue by Major Products/Service Offerings
Three Months Ended June 30,Six Months Ended June 30,
(Dollars in millions)2024
2023 (1)
2024
2023 (1)
Hybrid Platform & Solutions$4,575 $4,350 $8,673 $8,200 
Transaction Processing2,164 1,943 3,964 3,685 
Total Software$6,739 $6,294 $12,637 $11,885 
Business Transformation2,360 2,295 4,677 4,578 
Application Operations1,902 1,991 3,840 3,980 
Technology Consulting917 941 1,848 1,866 
Total Consulting$5,179 $5,226 $10,365 $10,423 
Hybrid Infrastructure2,360 2,260 4,163 3,969 
Infrastructure Support1,285 1,358 2,558 2,747 
Total Infrastructure$3,645 $3,618 $6,721 $6,716 
Financing (2)
169 185 362 380 
Other38 152 146 321 
Total revenue$15,770 $15,475 $30,231 $29,727 
(1)Recast to reflect January 2024 segment changes. Refer to note 4, "Segments," for additional information.
(2)Contains lease and loan financing arrangements which are not subject to the guidance on revenue from contracts with customers.
Schedule of disaggregation of revenue by geography
 Three Months Ended June 30, Six Months Ended June 30,
(Dollars in millions)2024202320242023
Americas$7,979 $8,046 $15,275 $15,124 
Europe/Middle East/Africa4,722 4,602 9,035 8,933 
Asia Pacific3,069 2,827 5,922 5,670 
Total$15,770 $15,475 $30,231 $29,727 
Schedule of reconciliation of contract balances
The following table provides information about notes and accounts receivable–trade, contract assets and deferred income balances.
(Dollars in millions)At June 30, 2024At December 31, 2023
Notes and accounts receivable trade (net of allowances of $129 in 2024 and $192 in 2023)
$5,769 $7,214 
Contract assets (1)
$540 $505 
Deferred income (current)$13,643 $13,451 
Deferred income (noncurrent)$3,489 $3,533 
(1)Included within prepaid expenses and other current assets in the Consolidated Balance Sheet.
Schedule of notes and accounts receivable - trade allowance for credit losses
The following table provides roll forwards of the notes and accounts receivable–trade allowance for expected credit losses for the six months ended June 30, 2024 and the year ended December 31, 2023.
(Dollars in millions)    
January 1, 2024Additions / (Releases)
Write-offs (1)
Foreign currency and otherJune 30, 2024
$192$(7)$(61)$4$129
January 1, 2023Additions / (Releases)
Write-offs (1)
Foreign currency and otherDecember 31, 2023
$233$32$(79)$6$192
(1)The majority of the write-offs during the period related to receivables which had been previously reserved.