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Derivative Financial Instruments - Hedging Programs (Details)
3 Months Ended 12 Months Ended
Mar. 31, 2024
USD ($)
instrument
Mar. 31, 2023
USD ($)
Dec. 31, 2023
USD ($)
instrument
Net Investment Hedging      
Derivative Financial Instruments      
Notional amount $ 5,800,000,000   $ 4,900,000,000
Average remaining maturity 2 months 12 days   1 month 6 days
Interest Rate Swap | Fair Value Hedging      
Derivative Financial Instruments      
Notional amount $ 6,700,000,000   $ 6,700,000,000
Average remaining maturity 5 years 2 months 12 days   5 years 6 months
Interest Rate Swap | Cash Flow Hedging      
Derivative Financial Instruments      
Notional amount $ 0   $ 0
Forward-starting interest rate swaps | Cash Flow Hedging      
Derivative Financial Instruments      
Number of derivative instruments outstanding | instrument 0   0
Net gains (losses) before taxes in accumulated other comprehensive income/(loss), cash flow hedges $ (117,000,000)   $ (121,000,000)
Gains (losses) expected to be reclassified to net income within the next 12 months (14,000,000)    
Foreign exchange contracts      
Derivative Financial Instruments      
Gains (losses) expected to be reclassified to net income within the next 12 months   $ (62,000,000)  
Foreign exchange contracts | Not Designated as Hedging Instrument, Economic Hedge      
Derivative Financial Instruments      
Notional amount $ 7,300,000,000   6,700,000,000
Foreign exchange contracts | Not Designated as Hedging Instrument, Economic Hedge | Maximum      
Derivative Financial Instruments      
Term of contract 1 year    
Foreign exchange contracts | Cash Flow Hedging      
Derivative Financial Instruments      
Notional amount $ 5,200,000,000   5,200,000,000
Net gains (losses) before taxes in accumulated other comprehensive income/(loss), cash flow hedges $ 51,000,000   23,000,000
Maximum length of time hedged 7 years    
Foreign exchange contracts | Net Investment Hedging      
Derivative Financial Instruments      
Notional amount $ 15,500,000,000   15,900,000,000
Foreign Exchange Forward | Cash Flow Hedging      
Derivative Financial Instruments      
Notional amount $ 9,600,000,000   $ 9,200,000,000
Average remaining maturity 7 months 6 days   7 months 6 days
Net gains (losses) before taxes in accumulated other comprehensive income/(loss), cash flow hedges $ 248,000,000   $ 40,000,000
Gains (losses) expected to be reclassified to net income within the next 12 months $ 186,000,000    
Maximum length of time hedged 2 years    
Currency Swap | Cash Flow Hedging      
Derivative Financial Instruments      
Net gains (losses) before taxes in accumulated other comprehensive income/(loss), cash flow hedges $ (62,000,000)   (68,000,000)
Gains (losses) expected to be reclassified to net income within the next 12 months (21,000,000)    
Equity contracts hedging employee compensation obligations | Not Designated as Hedging Instrument, Economic Hedge      
Derivative Financial Instruments      
Notional amount $ 1,300,000,000   $ 1,200,000,000