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Revenue Recognition (Tables)
 3 Months Ended
Mar. 31, 2024
Revenue from Contract with Customer [Abstract]  
Schedule of disaggregation of revenue
The following tables provide details of revenue by major products/service offerings and revenue by geography.
Revenue by Major Products/Service Offerings
(Dollars in millions)
For the three months ended March 31:2024
2023 (1)
Hybrid Platform & Solutions$4,098 $3,850 
Transaction Processing1,800 1,742 
Total Software$5,899 $5,591 
Business Transformation2,317 2,283 
Application Operations1,938 1,989 
Technology Consulting931 925 
Total Consulting$5,186 $5,197 
Hybrid Infrastructure1,803 1,709 
Infrastructure Support1,273 1,389 
Total Infrastructure$3,076 $3,098 
Financing (2)
193 196 
Other108 169 
Total revenue$14,462 $14,252 
(1)Recast to reflect segment changes.
(2)Contains lease and loan financing arrangements which are not subject to the guidance on revenue from contracts with customers.
Schedule of disaggregation of revenue by geography
(Dollars in millions)
For the three months ended March 31:20242023
Americas$7,296 $7,078 
Europe/Middle East/Africa4,313 4,331 
Asia Pacific2,853 2,843 
Total$14,462 $14,252 
Schedule of reconciliation of contract balances
The following table provides information about notes and accounts receivable–trade, contract assets and deferred income balances.
(Dollars in millions)At March 31, 2024At December 31, 2023
Notes and accounts receivable — trade (net of allowances of $152 in 2024 and $192 in 2023)
$6,041 $7,214 
Contract assets (1)
$527 $505 
Deferred income (current)$14,051 $13,451 
Deferred income (noncurrent)$3,488 $3,533 
(1)Included within prepaid expenses and other current assets in the Consolidated Balance Sheet.
Schedule of notes and accounts receivable - trade allowance for credit losses
The following table provides roll forwards of the notes and accounts receivable–trade allowance for expected credit losses for the three months ended March 31, 2024 and the year ended December 31, 2023.
(Dollars in millions)    
January 1, 2024Additions / (Releases)
Write-offs (1)
Foreign currency and otherMarch 31, 2024
$192$(8)$(29)$(3)$152
January 1, 2023Additions / (Releases)
Write-offs (1)
Foreign currency and otherDecember 31, 2023
$233$32$(79)$6$192
(1)The majority of the write-offs during the period related to receivables which had been previously reserved.