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Segments (Segment reconciliations) (Details 3) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2016
Mar. 31, 2015
Pre-tax Income from continuing operations    
Income from continuing operations before income taxes $ 1,034 $ 3,001
Total reportable segments | Total Segments    
Pre-tax Income from continuing operations    
Income from continuing operations before income taxes 1,837 4,023
Pre-tax reconciliations items    
Pre-tax Income from continuing operations    
Amortization of acquired intangible assets (211) (170)
Acquisition-related (charges)/income 27 0
Non-operating retirement-related (costs)/income (142) (442)
Eliminations of internal transactions    
Pre-tax Income from continuing operations    
Income from continuing operations before income taxes (355) (363)
Unallocated corporate amounts    
Pre-tax Income from continuing operations    
Income from continuing operations before income taxes $ (122) $ (48)