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Commitments (Details 1) - USD ($)
$ in Millions
9 Months Ended
Sep. 30, 2015
Sep. 30, 2014
Dec. 31, 2014
Movement in standard warranty liability      
Beginning Balance $ 197 $ 376  
Current period accruals 117 186  
Accrual adjustments to reflect actual experience 4 6  
Charges incurred (147) (252)  
Ending Balance 172 $ 316  
Extended lines of credit      
Commitments, guarantees:      
Unused amounts in lines of credit to third-party entities and commitments for future financing to clients 5,972   $ 5,365
Financing for client purchase agreements      
Commitments, guarantees:      
Unused amounts in lines of credit to third-party entities and commitments for future financing to clients 1,888   1,816
Financial guarantees      
Commitments, guarantees:      
Guarantor obligations, maximum exposure $ 35   $ 46