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Segments (Segment reconciliations) (Details 3) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2015
Sep. 30, 2014
Sep. 30, 2015
Sep. 30, 2014
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes $ 3,621 $ 4,361 $ 10,846 $ 12,891
Total reportable segments | Total Segments        
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes 4,384 5,195 13,494 15,386
Pre-tax reconciliations items        
Pre-tax Income from continuing operations        
Amortization of acquired intangible assets (162) (201) (492) (596)
Acquisition-related charges (4) 0 (11) (10)
Non-operating retirement-related (costs)/income (204) (71) (831) (246)
Eliminations of internal transactions        
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes (380) (402) (1,294) (1,433)
Unallocated corporate amounts        
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes $ (14) $ (160) $ (19) $ (209)