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Commitments (Details 1) - USD ($)
$ in Millions
6 Months Ended
Jun. 30, 2015
Jun. 30, 2014
Dec. 31, 2014
Movement in standard warranty liability      
Beginning Balance $ 197 $ 376  
Current period accruals 82 122  
Accrual adjustments to reflect actual experience 9 8  
Charges incurred (100) (172)  
Ending Balance 188 $ 334  
Extended lines of credit      
Commitments, guarantees:      
Unused amounts in lines of credit to third-party entities and commitments for future financing to clients 5,706   $ 5,365
Financing for client purchase agreements      
Commitments, guarantees:      
Unused amounts in lines of credit to third-party entities and commitments for future financing to clients 1,773   1,816
Financial guarantees      
Commitments, guarantees:      
Guarantor obligations, maximum exposure $ 37   $ 46