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Segments (Segment reconciliations) (Details 3) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2015
Jun. 30, 2014
Jun. 30, 2015
Jun. 30, 2014
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes $ 4,224 $ 5,348 [1] $ 7,225 $ 8,531 [1]
Total reportable segments | Total Segments        
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes 5,044 6,160 9,110 10,191
Pre-tax reconciliations items        
Pre-tax Income from continuing operations        
Amortization of acquired intangible assets (160) (200) (330) (395)
Acquisition-related charges (7) (4) (8) (10)
Non-operating retirement-related (costs)/income (186) (52) (627) (175)
Eliminations of internal transactions        
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes (508) (507) (915) (1,031)
Unallocated corporate amounts        
Pre-tax Income from continuing operations        
Income from continuing operations before income taxes $ 42 $ (50) $ (5) $ (50)
[1] Reclassified to reflect discontinued operations presentation.