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CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (USD $)
In Millions, unless otherwise specified
3 Months Ended
Mar. 31, 2015
Mar. 31, 2014
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME    
Net income $ 2,328us-gaap_ProfitLoss $ 2,384us-gaap_ProfitLoss
Other comprehensive income/(loss), before tax:    
Foreign currency translation adjustments (452)us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentBeforeTax (61)us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentBeforeTax
Net changes related to available-for-sale securities:    
Unrealized gains/(losses) arising during the period 32us-gaap_OtherComprehensiveIncomeUnrealizedHoldingGainLossOnSecuritiesArisingDuringPeriodBeforeTax 0us-gaap_OtherComprehensiveIncomeUnrealizedHoldingGainLossOnSecuritiesArisingDuringPeriodBeforeTax
Reclassification of (gains)/losses to net income 0us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIForSaleOfSecuritiesBeforeTax 4us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIForSaleOfSecuritiesBeforeTax
Total net changes related to available-for-sale securities 32us-gaap_OtherComprehensiveIncomeLossAvailableForSaleSecuritiesAdjustmentBeforeTax 4us-gaap_OtherComprehensiveIncomeLossAvailableForSaleSecuritiesAdjustmentBeforeTax
Unrealized gains/(losses) on cash flow hedges:    
Unrealized gains/(losses) arising during the period 619us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodBeforeTax 88us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodBeforeTax
Reclassification of (gains)/losses to net income (249)us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIOnDerivativesBeforeTax (1)us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIOnDerivativesBeforeTax
Total unrealized gains/(losses) on cash flow hedges 370us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax 87us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax
Retirement-related benefit plans:    
Prior service costs/(credits) 5us-gaap_OtherComprehensiveIncomeDefinedBenefitPlanNetPriorServiceCostCreditArisingDuringPeriodBeforeTax 1us-gaap_OtherComprehensiveIncomeDefinedBenefitPlanNetPriorServiceCostCreditArisingDuringPeriodBeforeTax
Net (losses)/gains arising during the period (77)us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansNetUnamortizedGainLossArisingDuringPeriodBeforeTax 32us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansNetUnamortizedGainLossArisingDuringPeriodBeforeTax
Curtailments and settlements 4us-gaap_OtherComprehensiveIncomeLossFinalizationOfPensionAndNonPensionPostretirementPlanValuationBeforeTax 4us-gaap_OtherComprehensiveIncomeLossFinalizationOfPensionAndNonPensionPostretirementPlanValuationBeforeTax
Amortization of prior service (credits)/cost (26)us-gaap_OtherComprehensiveIncomeLossAmortizationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetPriorServiceCostCreditBeforeTax (29)us-gaap_OtherComprehensiveIncomeLossAmortizationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetPriorServiceCostCreditBeforeTax
Amortization of net (gains)/losses 835us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossBeforeTax 649us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossBeforeTax
Total retirement-related benefit plans 740us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeTax 656us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeTax
Other comprehensive income/(loss), before tax 690us-gaap_OtherComprehensiveIncomeLossBeforeTax 687us-gaap_OtherComprehensiveIncomeLossBeforeTax
Income tax (expense)/benefit related to items of other comprehensive income (657)us-gaap_OtherComprehensiveIncomeLossTax (241)us-gaap_OtherComprehensiveIncomeLossTax
Other comprehensive income/(loss) 33us-gaap_OtherComprehensiveIncomeLossNetOfTax 446us-gaap_OtherComprehensiveIncomeLossNetOfTax
Total comprehensive income/(loss) $ 2,361us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest $ 2,830us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest