CONSOLIDATED STATEMENT OF EARNINGS (USD $) In Millions, except Per Share data, unless otherwise specified	3 Months Ended
	Mar. 31, 2015	Mar. 31, 2014
Revenue:
Services	$ 12,366	$ 13,982	[1]
Sales	6,757	7,736	[1]
Financing	467	517	[1]
Total revenue	19,590	22,236	[1]
Cost:
Services	8,278	9,101	[1]
Sales	1,625	2,229	[1]
Financing	235	278	[1]
Total cost	10,138	11,608	[1]
Gross profit	9,452	10,627	[1]
Expense and other (income):
Selling, general and administrative	5,362	6,272	[1]
Research, development and engineering	1,298	1,402	[1]
Intellectual property and custom development income	(173)	(207)	[1]
Other (income) and expense	(143)	(127)	[1]
Interest expense	108	105	[1]
Total expense and other (income)	6,451	7,444	[1]
Income from continuing operations before income taxes	3,001	3,183	[1]
Provision for income taxes	585	653	[1]
Income from continuing operations	2,415	2,530	[1]
Loss from discontinued operations, net of tax	(88)	(146)	[1]
Net income	$ 2,328	$ 2,384
Assuming dilution:
Continuing operations (in dollars per share)	$ 2.44	$ 2.43	[1]
Discontinued operations (in dollars per share)	$ (0.09)	$ (0.14)	[1]
Total (in dollars per share)	$ 2.35	$ 2.29
Basic:
Continuing operations (in dollars per share)	$ 2.45	$ 2.44	[1]
Discontinued operations (in dollars per share)	$ (0.09)	$ (0.14)	[1]
Total (in dollars per share)	$ 2.36	$ 2.3
Weighted-average number of common shares outstanding: (millions)
Assuming dilution (in shares)	992.3	1,041.8
Basic (in shares)	988.1	1,035.2
Cash dividend per common share	$ 1.1	$ 0.95

[1] Reclassified to reflect discontinued operation presentation.