CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (USD $) In Millions, unless otherwise specified	3 Months Ended			9 Months Ended
	Sep. 30, 2014	Sep. 30, 2013		Sep. 30, 2014	Sep. 30, 2013
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
Net income	$ 18	$ 4,041	[1]	$ 6,539	$ 10,299	[1]
Other comprehensive income/(loss), before tax
Foreign currency translation adjustments	(1,126)	382		(848)	(959)
Net changes related to available-for-sale securities:
Unrealized gains/(losses) arising during the period	0	3		1	0
Reclassification of (gains)/losses to net income	0	(5)		5	(5)
Subsequent changes in previously impaired securities arising during the period		1			3
Total net changes related to available-for-sale securities	0	(1)		6	(1)
Unrealized gains/(losses) on cash flow hedges:
Unrealized gains/(losses) arising during the period	524	(409)		596	(58)
Reclassification of (gains)/losses to net income	58	(27)		91	(130)
Total unrealized gains/(losses) on cash flow hedges	582	(436)		687	(188)
Retirement-related benefit plans:
Prior service costs/(credits)	0	0		1	33
Net (losses)/gains arising during the period	1	105		48	300
Curtailments and settlements	7	0		20	0
Amortization of prior service (credits)/costs	(29)	(28)		(88)	(86)
Amortization of net (gains)/losses	635	872		1,923	2,623
Total retirement-related benefit plans	615	949		1,905	2,869
Other comprehensive income/(loss), before tax	71	895		1,749	1,721
Income tax (expense)/benefit related to items of other comprehensive income	(680)	(91)		(1,126)	(933)
Other comprehensive income/(loss)	(609)	804		623	788
Total comprehensive income/(loss)	$ (591)	$ 4,844		$ 7,162	$ 11,087

[1] Reclassified to reflect discontinued operations presentation. See note 1 on page 9 for additional information.